Server Assistant

MOMOFUKU•New York, NY

3d•$11 - $11•Onsite

About The Position

Momofuku Server Assistants support the service team with the common goal of providing the best Momofuku experience. Server Assistants provide service that is knowledgeable, approachable, and energetic while upholding company standards and values. Kabawa and Bar Kabawa are projects from Chef Paul Carmichael and Momofuku. They are dedicated to celebrating Caribbean culture in the East Village and reflect Chef Paul’s culinary journey.

Requirements

Minimum 1+ year experience in a fast paced, high-volume restaurant
A positive and enthusiastic attitude, as well as a desire to learn, grow, and develop new skills
Excellent communication, organizational, and interpersonal skills
Ability to remain calm under pressure and resolve guest conflict
Willing to accept guidance in a positive manner and implement the direction in a way that is productive for both you and the team
Able to work in a standing/walking position for long periods of time
Ability to demonstrate quick thinking and adaptability in a constantly changing environment

Nice To Haves

2+ years of experience as a Server Assistant, Busser, Runner, Back Server, or related role in a restaurant with a comparable service style and/or cuisine
Ability to train new Bussers in all aspects and responsibilities of the role
A proven track record of dependability and a continuous focus on learning and development

Responsibilities

Support service team with ongoing table and floor maintenance, including, but not limited to water service, clearing and cleaning tables and resetting tables with proper tableware
Provide knowledgeable, approachable, efficient, and energetic service at all times
Maintain full menu knowledge for both food and beverage items, including all allergen information
Run food from the kitchen to tables
Prepare accoutrements for a variety of dishes
Perform some tableside preparations
Adhere to all company service standards and protocols
Assist in the cleaning and polishing of all tableware
Receive instruction from multiple sources and prioritize tasks effectively
Ensure proper table maintenance, including water service and pre-bussing
Stock and prepare service-related items
Polish all tableware
Maintain professional and warm guest communications
Recognize key people in the industry, VIP guests and contacts related to the company and follow company protocol related to their visit
Communicate respectfully and clearly with service team and management
Support team members in the completion of their duties to ensure satisfaction of all guests before, during, and after service
Engage management for any escalated guest situations
Adhere to Momofuku's Cleaning and sanitation SOPs
Additional service and/or operational tasks as determined by manager
Adhere to grooming and dress code standards
Assist teammates to anticipate all other FOH needs