Aerie Server Assistant (PT)

Grand Traverse Resort and Spa•Acme, MI

16d•Onsite

About The Position

Fine Dining Server Assistant’s are responsible for creating an exceptional dining experience, greeting guests, and anticipating their needs. Responsibilities also include bussing tables, disposing of trash, maintaining the cleanliness of all restaurant areas, transporting dishes and silverware to the dish area.

Requirements

High School Diploma or equivalent
Previous work experience within an upscale high volume establishment
Excellent interpersonal skills and a team player attitude
Must be able to understand and comply with all departmental and Company rules, regulations, Policies and procedures.
Must be able to pass a background investigation and drug screen as a condition of employment.

Nice To Haves

Knowledge of a full service dining environment is preferred
Previous restaurant experience; understanding of full service environment and experience working in a hospitality role is preferred.
Ability to handle cash and accurately make change.
A fine dining Server Assistant must be able to handle difficulties with customers and staff alike.
The Server Assistant is responsible for keeping multiple details organized and require good organizational skills, and help other staff members when able.
Ability to multi task and work in a very fast paced environment.
Speed, accuracy and efficiency are required and ability to work well under pressure.
Self-directed (can complete tasks with minimal supervision).
Willingness to learn new concepts and ideas.
Understands principles of proper sanitation.
Willing to follow instructions & take direction.
Can complete repetitious tasks while maintaining quality.
Exhibits a positive, friendly and helpful attitude to our guests and fellow staff members.

Responsibilities

Dispose of trash, maintain the cleanliness of all dining areas and fountain beverage stations
Maintains cleanliness and organization of restaurant areas including kitchen, server, seating areas
Carries dirty dishes from dining room to kitchen
Sweep dining room floors
Responsible for welcoming and interacting with Guests in a positive and friendly manner
Anticipate Guests needs and assists with directions, event schedules, and other information or assistance as needed
Performs deep cleaning according to deep cleaning schedule or as needed
Greet guests and preform water service offering guests beverage choices
Change linens and reset tables properly
Must understand and abide by environmental practices of the resort
Other duties as assigned