Server Assistant

HM Alpha Hotels & ResortsNashville, TN
Onsite

About The Position

The Server Assistant plays a key role in supporting the restaurant team to deliver exceptional hospitality. This position enhances the guest experience by ensuring dining areas are guest-ready, buffets are replenished and presentable, food is delivered promptly, and guests are warmly greeted and seated when needed.

Requirements

  • Strong communication and teamwork skills.
  • Ability to multitask and stay organized in a fast-paced environment.
  • Friendly, professional, and positive attitude.
  • Reliability and flexibility in supporting multiple areas of the restaurant.
  • Commitment to maintaining high hospitality and cleanliness standards.
  • Successful completion of a background check is required prior to employment.

Nice To Haves

  • Previous hospitality or restaurant experience preferred, but not required.
  • Experience in bussing, food running, or guest services is a plus.
  • High school diploma or equivalent preferred.

Responsibilities

  • Clear and reset tables quickly and efficiently, maintaining a clean and welcoming dining environment.
  • Monitor buffet stations, replenish items, uphold cleanliness and presentation standards, and assist guests as needed.
  • Deliver food orders promptly and accurately, ensuring proper presentation and plate placement.
  • Greet and seat guests, assist with reservations and waitlists, and provide host support as required.
  • Collaborate with servers, kitchen staff, and management to maintain high service standards.
  • Keep service areas—including side stations, beverage stations, and bussing stations—organized and clean.
  • Adhere to all health, safety, and sanitation guidelines.
  • Assist with special requests and tasks assigned by supervisors to ensure smooth restaurant operations.
  • Other duties as assigned.

Benefits

  • Medical, dental, and vision (HSA available)
  • Company-paid disability & life insurance
  • Employee Assistance Program
  • Supplemental benefits
  • 401(k) with match
  • Employee hotel discounts
  • Paid vacation & sick time
  • Free Parking
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