Server Assistant - Vast

Coury Hospitality•Oklahoma City, OK

4d•Onsite

About The Position

The Server Assistant is responsible for supporting Servers and Hosts in providing excellent guest service. This role involves maintaining table readiness, ensuring guest comfort through timely service of water and beverages, and contributing to the overall cleanliness and organization of the dining and service areas. The Server Assistant plays a crucial part in the smooth operation of the restaurant by managing service stations, assisting with cleaning tasks, and responding effectively to guest needs.

Requirements

Ability to think and communicate clearly in high pressure situations.
Ability to move quickly and gracefully throughout the dining room.
Growing knowledge of the restaurant’s menu, ingredients and cooking techniques.
Knowledge of all glassware types.
Ability to maintain regular attendance and be punctual in a complete uniform for any scheduled shift.
Knowledgeable of basic sanitation.
Knowledgeable of computer operations and ordering procedures.
Ability to communicate effectively with guests, co-workers, and supervisors.
Ability to absorb large amounts of information quickly: service procedures, menus, and dining room floor plan, register operation.
Ability to maintain excellent attendance and punctuality.
Previous restaurant serving and/or customer service experience.
Ability to walk and stand throughout an eight-hour shift.
Ability to lift, balance and carry large, oval dining room service trays.
Must be able to lift, push, pull and move up to 40lbs.
Closed toe, non-canvas and non-skid soled shoes.

Responsibilities

Assists Servers and Hosts in properly serving food and beverages when requested.
Responsible for water service and maintenance of water levels throughout the meal.
Clears, cleans, and resets tables with service wares in keeping with company and proper sanitation standards.
Responsible for crumbing tables, as directed by the Server.
Transports dirty tableware from the dining room to the dish drop area and sorts accordingly.
Maintains stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments.
Wipes down booths and chairs.
Moves tables and chairs and cleans floors as necessary.
Folds napkins, polishes silver, and replenishes condiments.
Maintains an organized and fully stocked side-stand within each shift.
Ensures the dining room, waiting and service area are clean, stocked and visually appealing.
Responds immediately and graciously to guest service issues and reports the situation to the appropriate Server or Manager on Duty.
Maintains an acceptable appearance for station and surrounding area.
Responsible for special cleaning projects i.e., dusting, polishing, scrubbing walls, as determined by weekly needs.
Maintains communication and teamwork with all co-workers and supervisors.
Conducts oneself in a professional manner with the awareness that all actions and communications are within guest view.
Additional tasks and responsibilities may be assigned at the discretion of the Manager.