Server Assistant - The BLVD

Four Seasons Hotels and ResortsBeverly Hills, CA
$22Onsite

About The Position

The Server Assistant reports to The BLVD General Manager and is responsible for serving guest needs by assisting the Food Server and completing guest requests. This role requires the ability to work quickly in a high-pressure environment and handle multiple tasks simultaneously. The Server Assistant will clear, clean, and set up tables, chairs, linens, china, glass, and silver for service in an unobtrusive manner. They will also greet guests, provide water, bread, and butter service according to Four Seasons Standards. Key duties include anticipating guest needs, ascertaining satisfaction, and responding urgently and appropriately to guest concerns and requests. Additionally, the Server Assistant will stock linens, china, glass, silver, and food items for service, assist in the preparation of smaller items like toast, soup, or beverages, and break down, clean, and set up buffets and food stations. The role also requires compliance with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct, and working harmoniously and professionally with co-workers and supervisors.

Requirements

  • Ability to carry and balance a tray.
  • Ability to accurately read food tickets and communicate orders with the kitchen and servers.
  • High analytical and organizational skills.
  • Speaking, writing and reading English is required.
  • Flexible schedule and the ability to work different shifts and some weekends.
  • Work authorization for the location is required.

Nice To Haves

  • Previous experience of 1 year desired.

Responsibilities

  • Serve guests needs by assisting the Food Server and completing guest requests.
  • Work quickly in a high-pressure environment and handle multiple tasks at once.
  • Clear, clean and set-up tables, chairs, linens, china, glass and silver for service in an unobtrusive manner.
  • Greet guests, provide water, bread and butter service according to Four Seasons Standards.
  • Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
  • Stock linens, china, glass, silver, and food items for service.
  • Assist in preparation of smaller items such as toast, soup, or beverages.
  • Breakdown, clean and set up buffets and food stations.
  • Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct.
  • Work harmoniously and professionally with co-workers and supervisors.

Benefits

  • Access to a robust benefit plan
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