Server Assistant

Davidson Hospitality Group•Reston, VA

11d•Onsite

About The Position

The JW Marriott Reston Station is a sophisticated, full-service luxury hotel at the heart of Reston’s vibrant Station District, just outside Washington, D.C. With elevated accommodations, distinctive dining experiences, and a commitment to exceptional service, the hotel offers an exciting opportunity to build a career in a dynamic, growing destination. Whether you’re an experienced hospitality professional or looking to take the next step in your career, you’ll be part of a team creating memorable experiences and helping shape what’s next for this standout property. Overview Are you a passionate and energetic individual with a knack for providing exceptional customer service? Join our team as a Busser and become an integral part of our team dedicated to creating memorable dining experiences for our guests. As a key member of our service team, you will assist in maintaining a clean and organized dining area, ensuring guests have a seamless and enjoyable dining experience. With your high energy, attention to detail, and enthusiasm, you will contribute to the overall success of our establishment and leave a lasting impression on our valued guests. If you thrive in a fast-paced environment and have a passion for hospitality, this is the perfect opportunity to kick-start your career and grow within our renowned organization.

Requirements

Excellent customer service skills
Strong communication and interpersonal skills
Ability to work in a fast-paced environment
Attention to detail and high standards of cleanliness
Ability to stand for extended periods of time
Flexibility to work varying shifts, including weekends and holidays
High school diploma or equivalent

Responsibilities

Assist servers in setting up tables and maintaining a clean dining area.
Clear tables promptly and efficiently, ensuring guests have a comfortable and tidy environment.
Refill water glasses, bread baskets, and other dining essentials as needed.
Communicate effectively with the service team to ensure smooth flow of operations.
Assist in carrying food trays and delivering dishes to appropriate tables.
Respond promptly to guest requests and provide exceptional customer service.
Maintain cleanliness and organization of dining areas, including sweeping and mopping floors.
Collaborate with colleagues to ensure a positive and memorable dining experience for guests.