Server Assistant

Mile Marker One Waterfront Restaurant•Gloucester, MA

13d•Onsite

About The Position

Mile Marker One - Waterfront Dining in Gloucester, MA is seeking a Server Assistant/Food Runner to join their team for the late April and May hiring period. This is a seasonal position. Mile Marker One is a vibrant restaurant offering breakfast, brunch, lunch, and dinner year-round, located on a picturesque marina. They provide diverse dining experiences including indoor seating, unique igloos, and an outdoor deck. The team is dedicated to exceptional service, often featuring live music, wine tasting events, and expanding to 7 days a week in late spring. The restaurant is known for its seafood, burgers, and lobster rolls, and hosts various culinary events and private functions. It is conveniently attached to a hotel with amenities like an indoor heated pool and jacuzzi.

Requirements

A genuine passion for hospitality and a desire to learn about the restaurant industry.
Strong teamwork and collaboration skills.
Excellent communication and interpersonal skills with a positive and friendly attitude.
Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
Attention to detail and a sense of urgency.
Ability to follow instructions carefully.
Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.

Responsibilities

Retrieve food and beverage orders from the kitchen and bar and deliver them accurately and efficiently to guest tables.
Know table numbers and seat positions to ensure correct delivery.
Clear tables of finished plates, glassware, and debris promptly and efficiently throughout the dining experience.
Assist servers in maintaining table cleanliness, refilling water glasses, and ensuring guests have everything they need.
Prioritize and expedite the delivery of food orders to ensure optimal food quality and guest satisfaction.
Support servers with various tasks, such as setting tables, stocking service stations, and running errands as needed.
Communicate effectively with servers, kitchen staff, and management regarding order readiness and any potential issues.
Develop a basic understanding of menu items to answer simple guest questions and identify dishes.
Follow all safety and sanitation procedures to maintain a clean and healthy environment for guests and staff.
Assist with assigned side work duties, including stocking stations, preparing condiments, and ensuring the overall cleanliness of service areas.
Work collaboratively with all team members to provide exceptional guest service.