Server Assistant - Fulton

AccorHotelAustin, TX
Onsite

About The Position

You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.

Requirements

  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively with fellow colleagues as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Nice To Haves

  • Previous service experience an asset
  • Previous point of sale system experience an asset, but not required

Responsibilities

  • Deliver warm, personalized, and attentive service consistent with Accor standards.
  • Support breakfast, lunch, dinner, and bar operations while maintaining exceptional service flow.
  • Set, reset, and maintain dining tables and bar seating to luxury presentation standards.
  • Deliver food and beverages accurately, ensuring proper timing, presentation, and guest satisfaction.
  • Anticipate guest needs by refilling beverages, clearing courses, refreshing place settings, and responding promptly to requests.
  • Polish and stock glassware, flatware, and service equipment.
  • Support large parties, private events, and banquet-style service as needed.
  • Maintain pristine cleanliness and organization of dining rooms, bars, service stations, and back-of-house areas

Benefits

  • Paid time off
  • Medical, Dental and Vision Insurance
  • 401k
  • Complimentary shift meal
  • Employee benefit card offering discounted rates in Accor worldwide for you and your family
  • Learning programs through our Academies designed to sharpen your skills
  • Opportunity to develop your talent and grow within your property and across the world
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
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