Onyx Server Assistant

Four Seasons Hotels and Resorts•Westlake Village, CA

2d•Onsite

About The Position

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. A southern California escape that embodies wellbeing. Set at the foothills of the Santa Monica Mountains between Malibu’s sunny beaches and Santa Barbara’s famous vines, our relaxed yet refined California hotel offers a family-friendly atmosphere and is home to the Center for Health & Wellbeing, a luxury destination for wellness. Come and redefine what it means to reinvigorate. Four Seasons Hotel Westlake Village is seeking a Server Assistant to join our dedicated and dynamic Onyx team! This position assists the Server in providing an enjoyable dining experience to our guests while conforming to the restaurant’s standards of excellence for quality, professionalism and friendliness. The position clears tables and resets them neatly, rapidly and completely according to specification while attending to guest needs and requests.

Requirements

High school education or equivalent experience.
One year previous experience in a luxury Food and Beverage outlet.
Requires reading, writing and oral proficiency in the English language.
The ability to have strong communication skills between co-workers and guests.

Responsibilities

Assistance with guest service including retrieving food from the kitchen and safely transporting and delivering it to guest ensuring accuracy and timeliness, as well as removal of items from the guest’s table.
Breakdown, clean and set-up of tables, buffets, and food stations.
Assist in clearing, cleaning and set-up of tables, chairs, linens, china, glass and silver for service in an unobtrusive manner.
Stock linen, china, silver and glassware for service ensuring that all are polished and in good condition; assist in preparation of smaller items such as toast, soup, or beverages.
Greet guests in a professional manner, serve beverage and food items while explaining the contents, and anticipate and service the guest’s needs before requests are necessary.
Preparation of condiment and garnish items.