Full-Time Server Assistant

Kimpton Hotels & Restaurants•Charlotte, NC

11d•Onsite

About The Position

This is a full-time Server Assistant position at a boutique hotel. The role focuses on maintaining a clean dining area, bussing tables efficiently and courteously, and providing outstanding service to guests. The Server Assistant acts as an advocate for the restaurant, creates personal guest experiences, and builds relationships to encourage repeat business. The company emphasizes a culture of heartfelt, human connections, entrepreneurial spirit, and celebrating diversity among its employees.

Requirements

Food Handler Certification (if applicable).
Knowledge or ability to learn the restaurant point-of-sale system.
Ability to prioritize multiple tasks in a dynamic environment.
Hardworking, dedicated, with a real passion for hospitality.
Flexible schedule and are able to work evenings, weekends, and holidays when needed.

Nice To Haves

1 year of experience in a similar or supportive role is preferred.

Responsibilities

Maintain a clean dining area by bussing tables in an efficient, courteous and accurate manner.
Provide outstanding service to guests.
Act as an advocate for the restaurant.
Be a creator of ridiculously personal experiences.
Develop relationships with guests that will compel them to return.
Clean and set tables to restaurant standards.
Deposit dishes appropriately in the dish-room or specified area.
Pull dirty plates from tables while guests are still seated.
Serve beverages promptly.
Stock bussing stations.
Clean stations, including sweeping floor using the tools provided.
Perform buffet set-up and refill if needed.
Assist other restaurant personnel with tasks when necessary such as expediting food to tables.
Take on responsibilities outside of this job description at times.