Server Assistant

Peregrine Hospitality•Yountville, CA

20d•Onsite

About The Position

The Server Assistant role provides efficient assistance to the server during meal periods, including bussing tables, re-setting them, and running food. This position requires adherence to the company's Service culture and participation in all hotel required meetings and trainings. Maintaining high standards of personal appearance and grooming, including proper uniform and nametag, is essential. The role involves maximizing productivity, identifying and assisting in solving problem areas, and performing pre-shift side work as directed. Key duties include delivering food from the kitchen to guest tables, checking and restocking supplies in serving areas, and maintaining full knowledge of table numbers, seating positions, menu items, and ingredients. The Server Assistant is also responsible for checking and controlling food item inventory, stocking food and dry goods according to standards, familiarizing themselves with specials, unloading trays in the dish machine area, and keeping tables and service stations clean, neat, and supplied. They will assist servers with various tasks to ensure guest satisfaction, complete assigned side work, remove dirty plates, and re-set tables. Additionally, the role involves setting up the bus station, serving water, bread, and butter to guests, and abiding by all hotel policies and safety rules. Other duties may be requested by management.

Requirements

In compliance with California laws, Responsible Beverage Service and Food Handlers Certification are required.
Must be able to stand and work for extended periods of time during customary service hours.
Must be able to bend, stoop or reach as needed.

Responsibilities

Deliver food from kitchen to the appropriate guest table.
Check supplies in the serving areas and restock accordingly to avoid shortage during service.
Maintain full knowledge of the table numbers in the restaurant, seating positions, menu items, and ingredients.
Check, maintain and control inventory of food items.
Put away food stock and dry goods according to established standards.
Becomes thoroughly familiar with all specials offered.
Unload trays in the dish machine area.
Keep tables and service station clean, neat, and supplied at all times.
Assist server(s) throughout service with various tasks to ensure complete guest satisfaction.
Complete assigned side work.
Remove dirty plates from guests’ tables between courses or as directed by server(s), using tray service and re-set the tables as needed.
Responsible for complete bus station set-up, water, bread and Serves water and bread and butter to guests.
Abide by all hotel policies and safety rules.
Perform other duties as requested by management.
Must adhere to the company’s Service culture – 4 Keys to creating guests for life.
Must participate in all hotel required meetings and trainings.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform/business attire and nametag.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Perform any necessary pre-shift side work, as directed by supervisor.