Server Assistant, Restaurant R’evolution

Sonesta International Hotels Corporation•New Orleans, LA

6d•Onsite

About The Position

The server assistant is responsible for the clearing and setting of tables as well as providing assistance to the service team in a timely manner. The server assistant will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations. You will consistently deliver our GUEST model: Greet or welcome everyone, warmly with a smile, Use eye and ear contact and guest’s name, Establish/anticipate needs, Solve and own all requests/complaints, Thank everyone.

Requirements

Track record of delivering exceptional guest or client experience
Communication skills are utilized a significant amount of time for training and safety purposes, and when interacting with guests and associates.
Strong communication skills
Appropriate professional appearance and demeanor
Valid Louisiana Responsible Vendor Server's Permit required
Valid ServSafe Food Handler Certificate required

Responsibilities

Assists servers in their tasks
Ensures all service stations in the kitchen are stocked and ready for service
Removes soiled dishes from table; brings to dish washing area
Completes set up and teardown of dining events as assigned
Carry food trays to tables using the correct seat positions on the ticket
Place entrée to the correct seat positions accordingly
Sets tables with silverware, glassware and other items
Polishes silverware before and after shifts
Cleans dining room areas
Stocks servers’ station with supplies
Build solid relationship with your Colleagues
Treat colleagues with respect and dignity
Other duties and responsibilities may be assigned.
The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.