Server Assistant - Grain, Hilton Norfolk The Main

Professional Hospitality Resources, Inc. and Ocean Beach Club LLC•Norfolk, VA

9d•Onsite

About The Position

The Server Assistant is responsible for clearing, cleaning, and resetting tables, maintaining the cleanliness of the floor and restaurant, and assisting servers in accordance with company standards. This role is crucial for ensuring a positive dining experience for guests and supporting the serving staff.

Requirements

Due to the hours required, must be at least 17 years old.
Must possess basic reading and writing skills necessary to perform daily functions and successfully fulfill training and testing requirements.
Basic communication skills are required to provide guest service interaction.
Basic computer skills are required necessary to utilize the POSI system for clocking-in and out.
Able to work a flexible schedule including weekends and holidays as required.
Must work well with others and possess the ability to work without constant supervision.

Nice To Haves

Previous experience in a high volume restaurant environment is a plus
Must be able to follow a documented standard table set up specification.

Responsibilities

Maintain cleanliness of restaurant throughout shift and especially during peak hours.
Provide a clean, neat representation while in company uniform.
Maintain station cleanliness & organization throughout shift.
Complete all assigned opening, running, & closing sidework.
Ensure proper placement of tables sets, silverware, & tables.
Inspect all table sets, table tops, floors & chairs to ensure fulfillment of company standards of cleanliness.
Maintain communication between hostess stand, & servers to maintain accuracy of wait times.
Reset tables in a quick & efficient manner to reduce turn-around time of tables.
Maintain cleanliness of chemical closet, brooms, dustpans, & mops.
Assist servers as needed.
Help keep the restaurant a safe working environment for guests as well as associates.
Successfully complete other duties as assigned.