Bear Restaurant - Server Assistant

Auberge Collection • Napa, CA

3d • Onsite

About The Position

Join our team as a Server Assistant and become part of the Auberge Family, where your attentiveness and teamwork will elevate every guest's visit. Supporting our service team, you'll ensure smooth operations, anticipate needs, and create memorable moments for patrons, leaving a lasting impression of exceptional hospitality. Please note that this is not an exhaustive list of everything that needs to be done. Within the Auberge family, our people always find new ways to look after the business, their guests, and their teammates. Within this, the key responsibilities for this position are:
Assist in setting up and clearing tables, including arranging utensils, plates, and glassware, and removing used items promptly to maintain a clean and organized dining area.
Assist servers in delivering beverages to tables, refilling drinks as needed, and ensuring guests have a positive and uninterrupted dining experience.
Assist guests as needed, including answering questions, accommodating special requests, and ensuring their comfort throughout the dining experience.
Collaborate with servers and other restaurant staff to ensure efficient service delivery, communicate guest requests or feedback, and coordinate tasks to meet service standards.
Assist in maintaining cleanliness and sanitation standards in the dining area, including wiping down tables, chairs, and surfaces, and ensuring adherence to food safety protocols.

Requirements

• Current Food Handler's Card Required (withing 30 Days of Hire)
• RBS - Alcohol Training Certification Required (within 30 Days of Hire)
• Ability to work a flexible schedule, including weekends and holidays, according to department needs
• Ability to communicate in English

Nice To Haves

• Prior experience as a Back Server preferred.

Responsibilities

• Assist in setting up and clearing tables, including arranging utensils, plates, and glassware, and removing used items promptly to maintain a clean and organized dining area.
• Assist servers in delivering beverages to tables, refilling drinks as needed, and ensuring guests have a positive and uninterrupted dining experience.
• Assist guests as needed, including answering questions, accommodating special requests, and ensuring their comfort throughout the dining experience.
• Collaborate with servers and other restaurant staff to ensure efficient service delivery, communicate guest requests or feedback, and coordinate tasks to meet service standards.
• Assist in maintaining cleanliness and sanitation standards in the dining area, including wiping down tables, chairs, and surfaces, and ensuring adherence to food safety protocols.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed