January Server Assistant

SOUTHALL FARM & INN • Franklin, TN

13d • Onsite

About The Position

The Server Assistant plays a vital role in ensuring each guest’s meal is delivered promptly, accurately, and beautifully, while supporting the smooth operation of the dining room. January, a Michelin Green Star restaurant, offers an elevated dining experience where each meal is shaped by the season and ingredients available for harvest. Guests gather to enjoy the joy of a shared meal with family and friends while watching it all prepared in our state-of-the-art open kitchen.

Requirements

• Previous restaurant or hospitality experience preferred.
• Strong sense of urgency, attention to detail, and commitment to service excellence.
• Team player with strong communication and organizational skills.
• Willingness to learn and openness to continued education.
• High school diploma or equivalent required.
• Must be able to push, pull, and lift up to 50 lbs.
• Availability to work evenings, weekends, and holidays.
• Ability to walk and stand for prolonged periods and work in various indoor/outdoor conditions.

Responsibilities

• Deliver food from the kitchen to guests, ensuring accuracy, timeliness, and proper presentation.
• Assist in clearing, cleaning, and setting up tables, chairs, linens, china, glassware, and silverware for service in an unobtrusive manner.
• Greet guests warmly and in accordance with Southall service standards to ensure a superior dining experience.
• Anticipate guest needs, monitor satisfaction, and respond promptly and appropriately to concerns or requests.
• Stock linens, china, glassware, silverware, and food items for service; assist in preparation of smaller items such as soup, toast, or beverages.
• Assist in the breakdown and cleaning of food stations and service areas.
• Clear tables of all items immediately after guest departure.
• Organize and clean back-of-house areas, including server and beverage stations.
• Prepare condiments, garnishes, and other food or beverage items as needed.
• Move and set up tables and chairs within the restaurant as required for operations.
• Provide guests with a warm welcome, anticipatory service, and a fond farewell upon departure.
• Assist in other outlets when needed based on business levels.
• Perform other duties and tasks as assigned by leadership.

Benefits

• Competitive compensation package
• Weekly payroll
• Medical, dental, vision, short and long-term disability, company-provided life insurance
• Generous paid time off accruals
• 9 paid holidays annually
• 401k and company match
• Education reimbursement
• Best-in-class Employee Assistance Program
• Free weekly outdoor activities and wellness classes
• 30% internal discounts
• Fresh and free daily meal
• Bountiful internal growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED