Server Assistant

Marcus Corporation • Palm Desert, CA

1d • Onsite

About The Position

If you are passionate about hospitality, thrive in a boutique luxury environment, and are driven to create exceptional guest experiences, an exciting opportunity awaits in the heart of Palm Desert. At HOTEL PASEO, Autograph Collection, contemporary sophistication blends seamlessly with the relaxed energy of the desert, creating a destination that is both vibrant and refined. We are seeking a Server Assistant who will be responsible for assisting with delivery and service of hotel food and beverage offerings to the restaurants guests.
Part of the Milwaukee-based Marcus Hotels & Resorts portfolio, HOTEL PASEO offers guests a distinctive desert retreat featuring 150 thoughtfully designed guest rooms and suites, many showcasing breathtaking views of the San Jacinto Mountains and palm-lined landscape. Guests can unwind by our resort-style pool and on-site spa, explore the area on complimentary bicycles, and enjoy inspired dining at Larkspur Grill, Lemon Drop Pool Bar or Café Paseo. Located along world-renowned El Paseo, our boutique hotel places guests steps from premier shopping, art galleries, acclaimed restaurants, and vibrant nightlife while serving as the perfect gateway to Palm Springs and the Coachella Valley.
We have opportunities for both full time and part time associates.

Requirements

• Prior hospitality or customer service experience is preferred
• Must be able to work a varied schedule to include days, evenings, weekends, and holidays
• Knowledge of appropriate table settings and service ware
• Must be proficient in multi-tasking, have the ability to perform repetitive tasks throughout shifts, and have the ability to work under pressure
• Ability to stand and walk for long periods of time
• Ability to understand verbal and written English to comprehend basic guest requests and caution/safety notices
• Ability to grasp, lift, carry, and/or transport up to 50 lbs. through a crowded room

Responsibilities

• Thoroughly understand the menu, wine list, ingredients, preparation, and expected service
• Deliver all required Service Accents to the guest (e.g., SSA presentation, bread presentation, horseradish/cheese grating, and dessert presentation)
• Maintain a neat, clean, organized, safe work environment
• Transport and polish clean dishware, utensils, and accessories as needed
• Comply with opening and closing procedures as well as complete side work.
• Communicate with the culinary and management team throughout duration of shift
• Address and resolve customer complaints
• Clean and reset dining room tables and booths during and after meal
• Perform other duties as assigned

Benefits

• Room discounts at Marcus Hotels & Resorts and Marriott worldwide locations
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Paid time off
• Medical, dental, and vision insurance (offered after 1 month of employment)
• Company-paid life insurance
• Employee assistance program offer for full time associates
• 401k with employer match
• Ability to grow your career and transfer from one property to another
• Early wage access
• Free parking

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed