Server Assistant
About The Position
A great experience starts with you! Join our team to help create and develop the future of live entertainment and sports in Orange County! Once you've had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always see your application status in your profile. Mission: To enrich the lives in our community through shared experiences, welcoming spaces, and responsible actions. Vision: We will be the social and entertainment center of Orange County – a place where the cultural kaleidoscope of the region converges and connects. Our vibrant, rich collection of experiences will celebrate the diversity of our community. Values: Be Safe | Do the Right Thing | Be Generous | Include Everyone | Make it Easy | Be Bold
Requirements
- Minimum 18 years of age
- Previous service experience is a plus
- Strong communication skills, both written and verbal
- Works well with others, establishing and maintaining effective relationships with fellow workers and supervisors
- Ability to lift, push, and pull 20lbs
- Ability to travel up and down stairs consistently during work shifts
- Flexible schedule: ability to work nights, weekends, and holidays as required
- Must be able to work in an environment with fluctuating temperatures
- High School Diploma or Equivalent
- 0-1 Year Experience
Responsibilities
- Deliver prepared food and beverage items to guests and patrons in a timely and accurately
- Remove any/all soiled utensils and service ware from guest view and/or tables
- Assist in setting dining room and tables with new linen, utensils, and glassware
- Possess knowledge of complete menu offerings, including production specifications, ingredients, cooking times, presentation/packaging, etc.
- Collaborate with kitchen and bar staff to ensure prompt delivery of guest(s)’ orders; ensure thorough and detailed communication of any/all dietary restrictions/allergies
- Deliver professional, courteous, and efficient service to guests
- Responsible for completing all station set-up, breakdown, and cleaning duties
- Maintain knowledge of restaurant happenings, including menu updates, operational guidelines, service hours, special offerings, etc.
- Support all team members to ensure guests receive high-quality service; provide notes and insights if guests have special requests; assist the team by clearing/cleaning/pre-setting tables for next party; ensure a hospitable experience for all guests
- Protect establishment and patrons by adhering to sanitation, safety, and alcohol control policies
- Understand and assist with the execution of responsible alcohol service
- Follow, adhere, and practice the Safety and Sanitation standards set forth by the Food & Beverage Department, including but not limited to social distancing, use of face mask/covering when in common areas, in the presence of guests, and where social distancing is not possible
- Use of gloves when handling guest food or beverage
- Cleaning and sanitizing high-contact surfaces that are frequently used by guests and fellow employees
- Frequent handwashing, regardless of the use of gloves
- Other tasks as assigned by supervisors and/or manager
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
