Server Assistant (Food Runner/Support)

The Chatham Inn • Chatham, MA

14h • $10

About The Position

WE ARE The Chatham Inn , Cape Cod’s only Relais & Châteaux and Forbes Five-Star hotel, is a luxurious boutique hotel with 18 guest rooms that blends the soul of a historic inn with modern decor and amenities. Named as one of the Top 20 Hotels for Best Service in the United States and Top 20 Most Romantic Hotels in the United States, Chatham Inn Relais & Châteaux has been rated the #1 Hotel in Chatham, #1 on Cape Cod, Top 50 Hotels in the United States, one of the Top 1% of all Hotels in the World, and one of only 340 Forbes Five-Star hotels in the world. Cuvée Bistro at The Chatham Inn is evolving into a relaxed, approachable coastal bistro with Mediterranean and French influences. We are moving away from a traditional fine-dining model toward something more vibrant, welcoming, and community-driven — while maintaining the polish and standards expected of a Relais & Châteaux and Forbes-recognized property. OUR CULTURE | Individual Distinction, Collective Soul At Noble House Hotels & Resorts, our philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. We are a group of individuals that share a passion for hospitality. We let our personalities shine, and we like to have fun. A day in the life... The Server Assistant plays a critical role in maintaining the rhythm, flow, and energy of the dining room. This position supports servers and leadership to ensure every guest experience feels seamless, polished, and welcoming — without ever feeling stiff or formal. This role is ideal for someone looking to grow within hospitality and learn the foundations of elevated service.

Requirements

• Energetic, attentive, and detail-oriented
• Passionate about hospitality and guest experience
• Professional in appearance and demeanor
• Able to work efficiently in a fast-paced environment
• Willing to learn food and wine fundamentals
• Available for evenings, weekends, and peak summer season
• Previous restaurant experience is preferred but not required.
• A strong work ethic and positive attitude are essential.

Responsibilities

• Dining Room Support Deliver food to tables promptly and accurately, describing dishes with confidence
• Assist in clearing, resetting, and maintaining tables to high presentation standards
• Maintain cleanliness and organization of the dining room, patio, and bar areas
• Refill water, polish glassware, and ensure tables remain guest-ready
• Guest Interaction Greet guests warmly when interacting at the table
• Anticipate guest needs and communicate proactively with servers
• Support a service style that is refined yet relaxed
• Team Collaboration Work closely with servers, bartenders, and culinary team to maintain service flow
• Participate in daily pre-shift meetings and tastings
• Maintain a strong sense of urgency during peak summer season
• Operational Standards Ensure proper handling of flatware, glassware, and service equipment
• Support wine service as directed
• Follow all food safety and sanitation guidelines

Benefits

• State Health Insurance
• Company Dental and Vision
• 401K - Contribution and Matching
• On Demand Pay- your pay before payday
• Team Member/Family/Friend home and restaurant discounts within Noble House Hotels & Resorts (nationwide)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed