Server Assistant (Food Runner/Support)

Noble House Chatham LLC•Chatham, MA

About The Position

The Chatham Inn, Cape Cod’s only Relais & Châteaux and Forbes Five-Star hotel, is a luxurious boutique hotel with 18 guest rooms that blends the soul of a historic inn with modern decor and amenities. Named as one of the Top 20 Hotels for Best Service in the United States and Top 20 Most Romantic Hotels in the United States, Chatham Inn Relais & Châteaux has been rated the #1 Hotel in Chatham, #1 on Cape Cod, Top 50 Hotels in the United States, one of the Top 1% of all Hotels in the World, and one of only 340 Forbes Five-Star hotels in the world. Cuvée Bistro at The Chatham Inn is evolving into a relaxed, approachable coastal bistro with Mediterranean and French influences. We are moving away from a traditional fine-dining model toward something more vibrant, welcoming, and community-driven — while maintaining the polish and standards expected of a Relais & Châteaux and Forbes-recognized property. At Noble House Hotels & Resorts, our philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. We are a group of individuals that share a passion for hospitality. We let our personalities shine, and we like to have fun. The Server Assistant plays a critical role in maintaining the rhythm, flow, and energy of the dining room. This position supports servers and leadership to ensure every guest experience feels seamless, polished, and welcoming — without ever feeling stiff or formal. This role is ideal for someone looking to grow within hospitality and learn the foundations of elevated service.

Requirements

Energetic, attentive, and detail-oriented
Passionate about hospitality and guest experience
Professional in appearance and demeanor
Able to work efficiently in a fast-paced environment
Willing to learn food and wine fundamentals
Available for evenings, weekends, and peak summer season
Previous restaurant experience is preferred but not required. A strong work ethic and positive attitude are essential.

Responsibilities

Deliver food to tables promptly and accurately, describing dishes with confidence
Assist in clearing, resetting, and maintaining tables to high presentation standards
Maintain cleanliness and organization of the dining room, patio, and bar areas
Refill water, polish glassware, and ensure tables remain guest-ready
Greet guests warmly when interacting at the table
Anticipate guest needs and communicate proactively with servers
Support a service style that is refined yet relaxed
Work closely with servers, bartenders, and culinary team to maintain service flow
Participate in daily pre-shift meetings and tastings
Maintain a strong sense of urgency during peak summer season
Ensure proper handling of flatware, glassware, and service equipment
Support wine service as directed
Follow all food safety and sanitation guidelines

Benefits

State Health Insurance
Company Dental and Vision
401K - Contribution and Matching
On Demand Pay- your pay before payday
Team Member/Family/Friend home and restaurant discounts within Noble House Hotels & Resorts (nationwide)

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