Server Assistant/Busser - Heimat Restaurant LA
About The Position
The server assistant is responsible for overseeing table maintenance, maintaining the flow of service and assisting the servers in the dining room. Duties include: clearing food & utensils from tables, resetting, bread & water service, monitoring guest satisfaction and assisting the kitchen in expediting the service process. Must be pleasant, conscientious, and professional with excellent knowledge of food and alcoholic beverage selections. Must be able to operate effectively as part of a team, communicate clearly, and ensure smooth service operations and quality service.
Requirements
- Must be able to speak and understand the primary language(s) used in the workplace
- Requires good communication skills, both verbal and written
- Must possess basic computational ability
- Must have complete knowledge of and use the service guidelines outlined in the Busser Manual
- Must be pleasant, conscientious, and professional
- Excellent knowledge of food and alcoholic beverage selections
- Able to operate effectively as part of a team
- Communicate clearly
- Ensure smooth service operations and quality service
Nice To Haves
- Further duties not currently listed in this outline may be added at the manager's discretion.
Responsibilities
- Overseeing table maintenance
- Maintaining the flow of service
- Assisting servers in the dining room
- Clearing food & utensils from tables
- Resetting tables
- Bread & water service
- Monitoring guest satisfaction
- Assisting the kitchen in expediting the service process
- Performing all side work applicable to assigned station
- Participating in Pre-Shift meetings and learning new menu items
- Welcoming all guests and ensuring guests receive responsive, professional, and gracious service at all times
- Answering any questions about the menu, specific food items, the wine list or any other inquiries the guest may have
- Liaising with server to ensure communication at all times about wants and needs of guests
- Running food/orders to guests as outlined in the company Service manual
- Bussing tables
- Setting tables
- Stocking stations
- Performing Bread service
- Serving and refilling water
- Preparing and serving coffee and tea
- Maintaining the cleanliness of the dining room
- Stocking and organizing linen
- Polishing china, glass and silverware
- Maintaining a clean, safe environment at all times in the Dining Room and all service stations
- Fully understanding and complying with all federal, state, county and municipal regulations that pertain to health, safety, and labor requirements of the restaurant employees and guests
- Performing set up duties as requested to include side stations, storage areas and food staging area
- Performing general cleaning tasks utilizing cleaning to adhere to health and safety standards
- Folding napkins for meal periods to maintain an adequate supply
- Performing other duties as requested, such as cleaning unexpected spills and executing special guest requests
- Operating as a member of the team, helping others and requesting help as needed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
