SERGEANT

City of New York • New York, NY

1d • $55,632 - $62,864

About The Position

The New York City Department of Homeless Services (DHS) seeks Supervising Special Officers I to serve as Sergeants within the DHS Police Department (DHSPD). DHSPD maintains an on-site presence at DHS-operated and contracted shelter facilities to help protect clients, staff, and visitors. Officers enforce applicable laws, DHS policies, and shelter rules, coordinate with shelter operations staff and local law enforcement, and respond to security incidents and emergencies using a trauma-informed approach.

Sergeants supervise subordinate staff and support safe, effective security operations at assigned locations. The position requires varied shifts, including nights, weekends, and holidays. It involves substantial physical activity and work in a range of environmental conditions, including outdoor work in all types of weather, extended periods of walking or standing, and alert operation in or use of a patrol vehicle. Duties may involve pursuing suspects, climbing stairs, assisting injured individuals, physically restraining people, and wearing or carrying heavy equipment such as a bullet-resistant vest.

Candidates must be permanent in the Supervising Special Officer civil service title. Supervising Special Officers are designated Peace Officers under New York State law and must meet state training requirements, obtain Peace Officer certification, and maintain that certification throughout employment.

Requirements

• Must be permanent in the Supervising Special Officer civil service title.
• High school diploma or educational equivalent approved by a state's department of education or a recognized accrediting organization.
• One year of full-time satisfactory experience in law enforcement, protection, or security.
• Must be qualified to serve as a Peace Officer under New York State law.
• Must meet New York State Peace Officer training requirements, obtain certification, and maintain certification for the duration of employment.
• For Assignment Level II: one year of experience as a Supervising Special Officer—Assignment Level I; or, in addition to the Assignment Level I minimum qualifications, one year of law enforcement, protection, or security experience in a supervisory capacity.
• For Assignment Level III: two years of experience as a Supervising Special Officer; or, in addition to the Assignment Level I minimum qualifications, two additional years of full-time law enforcement, protection, or security experience, including at least one year in a supervisory or administrative capacity.
• Must work varied shifts, including nights, Saturdays, Sundays, and holidays.
• Must be able to perform physical duties that may include extended walking or standing, pursuing suspects, climbing stairs, assisting injured people, physically restraining individuals, and carrying or wearing heavy equipment.
• Must be able to detect odors such as smoke or gas leaks, understand radio communications in noisy environments, and read and write in low-light conditions.

Responsibilities

• Supervise, coordinate, and direct subordinate staff while maintaining discipline, efficiency, and professionalism.
• Assign posts; inspect patrol staff, security posts, and equipment; maintain location logbooks; conduct regular post inspections; and advise agency management on security matters.
• Instruct and confer with Special Officers about their duties and responsibilities and ensure compliance with safety and security procedures.
• Prepare work schedules, evaluate subordinate performance, and provide guidance, mentorship, and corrective instruction as needed.
• Oversee the preparation and maintenance of records and reports and assist staff in managing serious or unusual incidents.
• Conduct facility and grounds patrols, support department-wide special projects, and contribute to training initiatives.
• Maintain effective liaison with operations staff and appropriate law enforcement agencies.
• Promote, maintain, and enhance health and safety standards at assigned locations.
• Respond to security incidents and emergencies and, when required, pursue suspects, assist injured individuals, physically restrain individuals, or engage in physical confrontations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED