Sergeant

SHALOM AUSTIN•Austin, TX
•$28 - $30

About The Position

The Sergeant provides leadership to a team of five or more Security Officers while actively performing the full scope of security duties at the Dell Jewish Community Campus. The position ensures effective day-to-day operations, leads responses to incidents and emergencies, and serves as a liaison between officers, management, and campus partners. The role calls for sound judgment, strong communication, and a commitment to maintaining a secure and welcoming environment that supports the campus mission and the values of SA Security Services, LLC. The Sergeant protects life and property, controls campus access, conducts patrols, monitors surveillance systems, responds to alarms and suspicious activity, and enforces campus policies. The position oversees security-team operations and coverage, manages assignments and schedules, leads emergency responses, coordinates with internal departments and external agencies, and supports officer hiring, onboarding, and training. The listed schedule is 7 a.m.–5 p.m., Sunday through Wednesday, four 10-hour shifts. Compensation is $28–$30 per hour.

Requirements

  • Understanding of the safety and security needs of the Jewish community.
  • Dependable, proactive, and professional attitude.
  • Strong leadership and team-building capabilities.
  • Clear, tactful verbal and written communication skills.
  • Proficiency in Microsoft Word, Outlook, Excel, and Teams.
  • Strong organizational skills and attention to detail.
  • Working knowledge of Texas laws related to private security operations.
  • Integrity, fairness, and commitment to high ethical standards.

Responsibilities

  • Protect life and property across the Dell Jewish Community Campus.
  • Control campus access according to established policies and protocols.
  • Conduct regular patrols and complete assigned safety and security tasks.
  • Monitor surveillance systems and respond to alarms or suspicious activity.
  • Enforce campus policies to maintain order and promote a safe environment.
  • Stay alert to campus activities and support events or programs as needed.
  • Complete accurate and timely reports and routine administrative duties.
  • Provide clear direction during incidents and support post-incident follow-up.
  • Use sound judgment to resolve problems and maintain safety.
  • Oversee daily operations and deployment of the security team.
  • Make assignments, manage relief periods, and ensure consistent coverage.
  • Enforce established security policies, authorizing deviations only under unique conditions and circumstances.
  • Lead the team’s response to emergencies and high-risk incidents.
  • Develop and manage shift schedules and work schedules for five or more officers.
  • Coordinate with internal departments and external agencies to support safety initiatives and events.
  • Serve as a role model and leader, promoting accountability and professionalism.
  • Ensure compliance with operational protocols and professional standards.
  • Assist with hiring and guide team members to promote excellence.
  • Onboard and train new Security Officers.

Benefits

  • Free membership to the fitness and aquatics center, with discounts on programs including personal training.
  • Regular opportunities for training and continuing education.
  • Medical insurance through Cigna; the employer pays over 80% of the premium cost of the base plan.
  • Option to contribute to a 403(b), with the opportunity for a company match.
  • Life and long-term disability insurance, with the employer paying 100% of the cost.
  • First-year employees receive 18 days of paid time off and more than 15 Jewish and Federal holidays.
  • Up to a 50% discount for children in the early childhood program, as enrollment allows.
  • Access to an Employee Assistance Program (EAP).
  • Some flexibility in the work schedule, subject to operational needs.
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