Septic & Sewer Operations Coordinator

Allied Water Services•Manteno, IL

1d•$70,000 - $83,000•Hybrid

About The Position

We are looking for a sharp, field-smart Operations Coordinator to run point for our company owner. You will serve as the central hub connecting client emergency calls, field technicians, municipal inspectors, and vendor sourcing. If you know the difference between a lift station, an ejector pump, and a leach field, and you can keep daily operations running like clockwork, this role is for you.

Requirements

3-5 + Years in Trades: Prior experience in septic, plumbing, sewer rehabilitation, excavation, or wet utility construction office/dispatch roles.
Fluency in Industry Terminology: Solid understanding of underground utilities, pumps, risers, drainage, and waterproofing systems.
Experience with field service management platforms (ServiceTitan, Housecall Pro, etc.), QuickBooks, and Excel.

Responsibilities

Pre-screen incoming residential and commercial emergency calls, diagnose high-level issues over the phone, and dispatch crews effectively.
File county health department septic permits, municipal right-of-way documentation, and submit/manage JULIE utility locates.
Coordinate material pricing with suppliers, build job cost sheets, track field expenses, and generate invoicing.
Serve as the direct line of support for field crews, adjusting routes for emergency backups and coordinating equipment/materials.