SEP Outreach Worker

Hawaii Health & Harm Reduction CenterHonolulu, HI
$0 - $21Hybrid

About The Position

The Hawaiʻi Health & Harm Reduction Center (HHHRC) is seeking a SEP (Syringe Exchange Program) Outreach Worker to conduct outreach, overdose prevention, health education, HIV and hepatitis C counseling, testing, and referral, distribute safer sex supplies, and exchange harm reduction supplies for safer drug use. This role will provide direct services and referrals to people who use substances, their partners/family, and high-risk community members, focusing on participant-centered HIV, viral hepatitis, and overdose prevention interventions. This is a permanent, full-time, non-exempt, salaried position located in Honolulu, Hawaiʻi, with expected hours generally between 8:30 am and 5 pm, Monday through Friday, with some evening and weekend attendance required. Salary is commensurate with experience.

Requirements

  • Basic computer skills, including Microsoft Office suite (Word, Excel, Outlook, SharePoint, etc.).
  • Good interpersonal, written, and verbal communication skills.
  • Ability to write case file notes in the format directed.
  • Strong crisis intervention and de-escalation skills.
  • Ability to prioritize workload and daily activities and complete tasks efficiently.
  • Ability to establish and maintain effective working relationships with staff, clients, and outside contacts from diverse backgrounds.
  • Ability to read and interpret general business correspondence, policies and procedures, referral information, financial documentation, and applicable government regulations.
  • Dependable, able to work under pressure, receptive to change, and willing to learn.
  • Non-judgmental attitude and ability to respect the knowledge, actions, and feelings of others.
  • Demonstrated ability to work productively, both independently and as part of a team.
  • Ability to work well and thrive professionally in an atmosphere of significant diversity, working with marginalized populations.
  • High School Diploma/GED or equivalent working knowledge.
  • Valid Hawaii Driver’s License and clean three-year (3-year) Driver’s Abstract.
  • TB Clearance
  • Hep B Clearance and/or Vaccination
  • Must pass Center for Medicare/CMS eligibility screening.

Nice To Haves

  • Associate degree in Social Work (or comparable degree).
  • Relevant life experience and/or experience in street-based outreach and harm reduction.
  • Training in substance use, harm reduction, and dual diagnosis.
  • Extensive knowledge of greater Honolulu area.

Responsibilities

  • Provide HIV/AIDS, STD, and viral hepatitis prevention education.
  • Provide overdose prevention education and naloxone distribution to program participants.
  • Discuss general health issues for people who use drugs (intravenous and non-intravenous), their partners, and families.
  • Share information about community resources and provide referrals for substance use treatment, medical care, social services, etc.
  • Provide HIV and hepatitis C counseling and testing.
  • Share information on proper disposal of used syringes and paraphernalia.
  • Share basic information concerning legal issues and challenges related to drug use.
  • Provide demonstrations of safe use of female condoms, male condoms, dental dams, and lubrication.
  • Provide syringe exchange services at mobile van sites.
  • Provide street-based exchange during outreach.
  • Provide individual syringe exchange appointments.
  • Engage community members in empowerment processes aimed at reducing risks for active drug users and sexual partners.
  • Provide syringe pick-up within the surrounding area of outreach sites.
  • Perform van load and unload, and restock supplies as needed.
  • Teach individuals and groups how to prevent, recognize the signs of, and respond to a drug overdose.
  • Teach individuals how to use naloxone and fentanyl test strips.
  • Maintain van cleanliness and service schedules.
  • Fill out various forms for outreach.
  • Write monthly field notes.
  • Enter data in an electronic medical record (EMR).
  • Participate in the development of alternative prevention strategies.
  • Cross-train in community health outreach and provide backup coverage for other outreach workers.
  • Adhere to outreach guidelines and safety protocols.
  • Work with other HHHRC outreach workers to provide a coordinated system of care.
  • Contribute to a safe, creative, enthusiastic, and cooperative working environment.
  • Work as a team with other staff and support team members.
  • Maintain appropriate professional and ethical standards.
  • Observe and comply with all rules and regulations, including HHHRC Code of Conduct, Drug-Free Workplace, and Confidentiality policies.
  • Abide by all policies and procedures of the HHHRC Health & Safety Program and the Quality Management Program.
  • Comply with HHHRC confidentiality policy, HIPAA requirements, cultural competencies, and rights of persons served, as well as CARF standards.
  • Demonstrate understanding of, and commitment to, the Mission, Vision, and Values of HHHRC.
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