Business Performance - Supply Chain - Manufacturing Transformation/Operational Excellence - Senior

EY•Hartford, DC

6d•$97,300 - $202,600•Remote

About The Position

As a Senior in the Supply Chain Manufacturing practice, you will help clients establish, optimize, and transform manufacturing operations by combining functional manufacturing knowledge with technology delivery skills. You will work directly with client stakeholders, plant teams, engineers, operators, IT and OT teams, and solution providers to translate operational needs into deployable capabilities that improve productivity, reliability, quality, visibility, and manufacturing agility. You will contribute across the delivery lifecycle, from current-state assessment and process design through requirements, solution design, testing, deployment, adoption, and value realization. Success in this role requires the ability to move fluently between the shop floor and the technology landscape, connecting business outcomes to systems, data, integration, and user workflows.

Requirements

A bachelor's degree in engineering, supply chain, operations, information systems, computer science, business, or a related field.
Approximately 2 to 4 years of relevant experience in manufacturing, supply chain, industrial technology, systems implementation, consulting, or a related environment.
Experience working in or with manufacturing operations and the ability to explain how technology supports operational processes and business outcomes.
Experience producing structured delivery artifacts such as process maps, requirements, user stories, functional designs, test scripts, training materials, deployment plans, or status and risk reporting.
Ability and willingness to work directly with clients and travel to manufacturing sites as required by engagement needs.
Strong written and verbal communication skills, with the ability to collaborate across business, engineering, IT, OT, and vendor teams.

Nice To Haves

Experience with one or more industry sectors such as life sciences, consumer products, chemicals, automotive, aerospace and defense, industrial products, or advanced manufacturing.
Exposure to P&G’s Integrated Work System (IWS) methodology and related manufacturing operating-system practices, including zero-loss thinking, total employee ownership, daily direction setting, standard work, loss elimination, reliability, autonomous maintenance, capability building, and Run-to-Target deployment; experience with Lean, Six Sigma, TPM, or vertical start-up is also valued.
Exposure to Industry 4.0 and industrial AI capabilities such as connected worker, predictive and generative AI, industrial copilots or agents, advanced analytics, digital twin, industrial IoT, computer vision, predictive maintenance, quality intelligence, or workflow optimization, including familiarity with solutions such as SymphonyAI and comparable platforms.
Working knowledge of manufacturing architecture concepts, including ISA-95, IT/OT convergence, cybersecurity considerations, cloud or edge patterns, and shop-floor connectivity.
Experience with regulated manufacturing, computer system validation, data integrity, or quality and compliance requirements.
Relevant platform, project management, Agile, Lean, Six Sigma, or manufacturing certifications.

Responsibilities

Lead or support client-facing manufacturing transformation workstreams and define clear, executable project deliverables.
Assess manufacturing processes, pain points, performance gaps, user needs, data flows, and technology constraints across plant environments.
Translate manufacturing business and operations requirements into functional designs, user stories, process flows, data requirements, integration requirements, acceptance criteria, and implementation plans.
Configure, prototype, test, or support deployment of digital manufacturing solutions in partnership with client technical teams and technology vendors.
Connect plant-floor use cases with enterprise and operational systems, including ERP, MES/MOM, connected worker platforms, historians, SCADA, quality, maintenance, laboratory, warehouse, planning, and analytics solutions.
Support solution architecture and integration discussions across IT and OT environments, including system interfaces, master data, transactional data, equipment data, and reporting needs.
Plan and execute functional testing, system integration testing, user acceptance testing, cutover, training, hypercare, and benefits tracking.
Facilitate workshops with operators, supervisors, engineers, quality, maintenance, supply chain, IT, and leadership stakeholders.
Identify delivery risks, dependencies, decisions, and issues; communicate status and recommendations clearly to client and engagement leadership.
Coordinate tasks for junior team members, review work products, and contribute to a high-quality, collaborative delivery environment.
Support account teams with solution shaping, technical sales, demonstrations, estimates, proposals, and responses to requests for proposals.