Senior Workshop Facilitator

Westhab Inc.•Mount Vernon, NY

1d•$50,000 - $57,000

About The Position

The Workshop Facilitator has the primary responsibility of providing a range of intensive case management, employment readiness and supportive services to Westhab participants. The Workshop Facilitator will be a part of a team of service providers that will work collectively to operate an innovative program for individuals that face significant barriers to employment. The workshop facilitator will coordinate and deliver workshops around work readiness to individuals who are preparing to join the workforce. The Workshop Facilitator will assess basic needs, identify barriers to employment, address those barriers through the delivery of the workshop material, and coordinate services to help shelter residents prepare for and secure jobs with a career path.

Requirements

Successful applicants must have strong written and verbal communication skills; must be able to provide good customer service, both in person and by telephone; must possess good organizational skills and have a high attention to detail.
The successful applicant must have the ability to handle multiple tasks, prioritize work assignments, and maintain confidentiality.
Requires a BA Degree in Human Services, Social Work and/or other related fields; or extensive experience working with adults.
Must have at least 2 years of experience working with disadvantaged/hard to serve adults.
In addition, must have strong computer skills.
Must have a strong commitment to young people and re-orientating their lives, nurturing their leadership skills and enable them to make a difference in their lives and communities, as a whole.
Must be able to handle crisis situations with minimum supervision.
Must be able to work independently and as part of a team.

Nice To Haves

Experience in delivering training or workshops is strongly preferred.

Responsibilities

Supervises a team of workshop facilitators
Provides guidance on best practices in delivering curriculum based job readiness training and mock interview technique
Develop monthly reports that capture workshop participation and job readiness
Travels to additional employment service sites to provide workshop facilitation as needed
Conduct program orientation and intake.
Conduct individual needs assessments to identify strengths and barriers by using a variety of interviewing techniques focusing on the needs of the participants working with the employment specialist
Review Individual Service Plans for residents participating in workshops to address barriers to employment and action steps to address those barriers.
Assist with referrals to general equivalency degree completion and/or vocational training.
Facilitate an intense job readiness attitudinal training component; coordinate leadership, community service and mentoring opportunities.
Track and evaluate program participation and workshop attendance.
Meet with participants on an individual basis to monitor progress while attending workshops; identify resources to meet supportive service (i.e., tutoring) and review progress towards goal attainment as identified on the Individual Employment Plan.
Assist with placement in internships, apprenticeships, and employment opportunities.
Build relationships with employers, community-based organizations and government agencies to promote collaboration, solve problems, and identify resources for participants.
Follow procedures with regard to recordkeeping, documentation, confidentiality, and maintaining case files.
Collaborate and conference with program partners as deemed appropriate to coordinate services and implement the program.
Ensure program compliance especially as it relates to reporting within the database and program outcomes.