Senior Workplace Technology Engineer – Toronto

1Password•Toronto, ON

3d•CA$93,000 - CA$110,000•Onsite

About The Position

1Password is seeking a senior technical leader to own the workplace technology for its new flagship office in Toronto. As a member of the IT team, this role is responsible for designing, implementing, and continuously evolving the technology experience across network infrastructure, AV and collaboration systems, physical security technology, and workplace endpoint services. This is an onsite, senior individual contributor role based in Toronto, reporting to the Manager of IT Support. The successful candidate will serve as the company's primary subject matter expert for workplace networking and AV technologies, establishing technical standards for future office locations. Responsibilities include providing ongoing engineering leadership, driving technology improvements, mentoring Workplace Technology Specialists, and acting as the senior escalation point for complex infrastructure and workplace technology issues. The role requires owning systems end to end, building scalable solutions, and solving challenging technical problems.

Requirements

5+ years designing, deploying, and supporting enterprise network infrastructure, including wired, wireless, routing, switching, and WAN/ISP redundancy using platforms such as Cisco Meraki or Aruba.
Experience designing, deploying, and operating enterprise workplace AV environments, including video conferencing, room scheduling, multi zone audio, digital signage, and room control systems.
Experience administering MDM platforms and managing endpoint lifecycle, provisioning, automation, and deployment workflows.
Experience implementing and supporting physical security technologies, including access control and camera platforms.
Experience delivering new office builds or major workplace technology projects while coordinating with vendors, contractors, and building management.
Experience building automation workflows and operational tooling that reduce manual effort and improve reliability.
Strong communication skills with the ability to partner effectively across technical and nontechnical stakeholders.
Willingness to travel to support office builds, technology standardization, and regional workplace initiatives.

Nice To Haves

Experience working in a remote first organization supporting distributed workplace infrastructure.
Familiarity with SOC 2, ISO 27001, and physical security governance requirements.
Experience mentoring technical staff and establishing engineering standards across multiple office locations.

Responsibilities

Design, deploy, and continuously improve the Toronto office network, including wired, wireless, dedicated IT room infrastructure, and redundant internet connectivity with automated failover.
Serve as the technical owner for workplace networking across the company, developing scalable standards and reference architectures for future office builds.
Own the physical security technology stack, including access control, camera systems, and integrated workplace technologies.
Partner with the Security team on governance, compliance, audit requirements, and building integrations while driving long term platform reliability and lifecycle planning.
Own vendor relationships, technology evaluations, hardware standards, monitoring, capacity planning, and ongoing infrastructure performance across networking, AV, and physical security systems.
Evaluate emerging workplace technologies and recommend improvements that enhance reliability, scalability, and employee experience.
Design, deploy, and continuously optimize AV and collaboration technologies across a variety of meeting spaces, including video conferencing, room scheduling, multi zone audio, digital displays, and proactive monitoring.
Own the technology behind the end to end onboarding experience for Toronto employees, including device provisioning, MDM workflows, automation, deployment standards, and lifecycle management.
Act as the senior technical escalation point for complex networking, AV, workplace infrastructure, and endpoint issues, while providing hands on support when required.
Provide mentorship and technical guidance to Workplace Technology Specialists supporting other regional office locations, helping establish consistent engineering and operational standards across the company.
Build and maintain engineering documentation, runbooks, architecture diagrams, automation workflows, and operational standards.
Provide onsite coverage for workplace technology operations during planned absences and support additional office builds and major technology initiatives as needed.