Senior Workplace Manager

Rockstar Games•New York, NY

5d•$120,000 - $150,000•Onsite

About The Position

At Rockstar Games, we create world-class entertainment experiences. Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry. Rockstar is on the lookout for a talented and passionate Senior Workplace Manager. The ideal candidate will provide key management of the studio’s day-to-day operation and facilities services. This is a full-time, in-office position based out of Rockstar’s development studio in Andover, MA. The Rockstar Workplace Services Team is responsible for ensuring the workplace, building, facilities, and services work harmoniously together to support the core business. We foster a creative, supportive, and safe working environment for the staff at Rockstar. We manage and develop a variety of programs and services, including space management, building maintenance, security, cleaning, and project management. We ensure the site complies with all relevant regulations and legislation. We partner with senior leadership to drive efficient practices, sound operational plans, and to standardize the development of programs and services across global regions.

Requirements

5+ years of experience in real estate, workplace services, and/or facility management within a corporate office setting.
3+ years of experience leading and developing teams through coaching, communication, performance management, and conflict resolution.
An understanding of facility systems (HVAC, lighting, electrical, plumbing) and ability to communicate with trades to assess needs and troubleshoot issues.
Experience using work order ticketing systems, project management tools, financial and space management software (such as BMS, Lenel, ServiceNow, Monday.com, OfficeSpace, and Microsoft 365).
Familiarity with architectural drawings and construction documentation.
Experience managing budgets and financial planning for operational expenses.
Strong strategic thinking, planning and problem-solving skills, with the ability to develop long-term operational strategies, manage competing priorities, and drive continuous improvement.
Outstanding communication and interpersonal skills, and the ability to collaborate cross-functionally and share best practices.
Ability to lift up to 40 pounds and flexibility to work outside of regular business hours as needed.

Nice To Haves

Experience supporting software development and/or creative teams within the video games, film, television and/or music industry.
IFMA qualification.
OSHA Safety training or equivalent.
Corporate office construction project experience.
Passion for Rockstar Games.

Responsibilities

Manage the day-to-day office operations including coordinating repairs and maintenance, food/beverage program, janitorial services, physical security, and space management.
Oversee vendor relationships and procurement, including sourcing, contracts, RFPs, purchase orders, invoicing, and service performance.
Ensure lease obligations are met and building-related issues are addressed effectively.
Oversee workplace budgets, ensuring management of operational and capital expenditures.
Utilize the internal ticketing system to prioritize requests, coordinate services, and deliver timely resolutions.
Mentor and develop Workplace team members while fostering a collaborative, high-performing culture.
Ensure compliance with health and safety, fire, sustainability, and all applicable legal and regulatory requirements.
Lead workplace projects and regional initiatives from planning through execution, ensuring alignment with global standards, on-time delivery, and effective stakeholder communication.