Senior Workplace Investigations Business Partner

DoorDash USA • Los Angeles, NY

5d

About The Position

The centralized Workplace Investigation Team (WIT) sits within the Legal organization and is responsible for conducting prompt, thorough, and objective investigations into alleged policy violations, including matters involving insider threats and security breaches. The Senior Workplace Investigations Business Partner is responsible for leading complex, employee-facing investigations. This specific role will have a focus on matters involving potential security breaches, misuse of systems, and data access concerns, alongside other traditional workplace investigations matters. This role operates at the intersection of Legal, Security, and Workplace Investigations, requiring the ability to assess risk, interpret technical evidence, and conduct fair, defensible investigations in high stakes situations. The investigator must balance employee impact with enterprise risk, often in ambiguous and sensitive circumstances.

Requirements

• BA/BS and 8+ years of relevant experience in workplace investigations, human resources, employee relations, security, and/or employment law
• 5+ years of experience conducting complex, high-risk investigations, including matters involving fraud, data misuse, or security-related concerns
• Experience working with technical or digital evidence [eg access logs, systems activity, audit trails], ideally in partnership with Security or technical teams
• Demonstrated ability to operate in ambiguous, high-stakes environments with competing priorities, including balancing employee fairness with company risk
• Balance speed and quality and have a knack for prioritizing work even when two matters appear to be similar on the surface
• Strive for operational excellence in case management.
• Highly organized, detail oriented, and able to track and manage multiple cases/projects simultaneously.
• Excel at stakeholder management. You have experience managing relationships with a diverse group of stakeholders in various levels and functions.
• Outstanding communication skills and are an expert at writing clear, concise, investigative reports tailored to multiple audiences.
• Flexible and adaptable to a rapidly changing environment with a growth mindset and commitment to continuous improvement.

Nice To Haves

• Juris Doctorate or other advanced degree in a relevant field
• AWI-CH, SPHR/SHRM-SCP, or CFE certification
• Previous tech experience

Responsibilities

• Lead investigations into allegations involving unauthorized access, data misuse, and insider threat signals, including cases referred by Security teams; conduct interviews of complainants, subjects, and witnesses; and draft clear investigative reports with defensible findings and conclusions
• Partner with internal Security teams to interpret system logs, access patterns, and digital evidence
• Translate technical findings into clear investigative narratives and defensible outcomes
• Assess employee intent, credibility, and level of risk, including distinguishing between negligent, reckless, and malicious behavior
• Support decision-making where there is heightened legal, regulatory, or reputational exposure
• Prepare, maintain, and track all case related documents and communication in the designated case management system
• Develop effective relationships with cross-functional partners such as Security, Legal, Employee Relations, and Human Resources.
• Utilize investigation data to provide strategic insights that inform leadership decisions, mitigate risks, and improve workplace culture.
• Consult with in-house attorneys as needed to ensure compliance and consistent interpretation of relevant laws and regulations
• Drive continuous improvement of Workplace Investigations and participate in cross-functional projects as needed

Benefits

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• wellness benefits
• commuter benefits match
• paid time off
• paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
• medical, dental, and vision benefits
• 11 paid holidays
• disability and basic life insurance
• family-forming assistance
• mental health program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior