Senior Workflow and Microservices Lead – Vice President

Citi • Mississauga, ON

11d

About The Position

We are seeking a highly skilled and experienced Senior Workflow and Microservices Lead to join our dynamic team, with a proven track record of successfully leading and delivering complex technology projects. The successful candidate will be instrumental in designing, developing, and maintaining robust, scalable, and secure applications using cutting edge technologies. This role requires a strong understanding of Client lifecycle management, KYC lifecycle, Workflow (Business Process Management BPMN, Case management CMN) and Rules (Decision model DMN, Business Rules engine BRE) practices, low code platforms contributing significantly to our core platforms and services.

Requirements

• 6 + years of experience in system analysis and in programming of software applications
• Experience in managing and implementing successful projects
• Subject Matter Expert (SME) in at least one area of Applications Development
• Ability to adjust priorities quickly as circumstances dictate
• Demonstrated leadership and project management skills
• Consistently demonstrates clear and concise written and verbal communication
• Extensive experience in least 2 of these workflow engines: Pega, IBM BAW, Unqork, Outsystems
• Exposure to programming skills responsible for development of Services/APIs using Springboot, Java, TypeScript, Apache Camel, Kafka
• Extensive experience with multiple DMN /BRE tools like Drools, IBM BAM, IBM ODM in configuring, managing, exposing, versioning rules and decisions
• Strong understanding of Client lifecycle management, KYC lifecycle, Workflow (Business Process Management BPMN, Case management CMN) and Rules (Decision model DMN, Business Rules engine BRE) practices, low code platforms
• Proven track record of successfully leading and delivering complex technology projects
• Extensive experience in building scalable, distributed, highly available systems that will handle millions of transactions
• Ability to find the cost effective yet scalable solutions for the firm
• Proficiency with unit tests, automation tests for development
• Meticulous in delivering testable, maintainable, scalable, configurable code
• Excellent problem-solving, analytical, negotiation skills
• Adaptive, Flexible, resilient, and committed to design-thinking, deliverables, application support and continuous learning in a rapidly evolving IT landscape
• Proactive approach to identifying and mitigating risks
• Excellent communication and interpersonal skills, with the ability to bridge technical and business teams
• Bachelor’s degree/University degree or equivalent experience

Nice To Haves

• Experience in Fenergo is added advantage.
• Extensive experience integrating the workflow solution with systems using various sync/async protocols.
• Extensive Experience with life cycle management, building exception flows and troubleshooting of workflows and applications in live Production systems.
• Extensive Experience working with Oauth2, JWT, and HashiCorp Vault, Citi’s COIN for advanced authentication and authorization mechanisms.
• Extensive Experience in designing data models and integration with multiple modern databases.
• Experience integrating with data analytics, monitoring, visualization tools.
• Experience incorporating various AI technologies like co-pilot, Renovate, Delphyne and other agentic AI capabilities to measure, find efficiency in workflows and Operation work-load reduction.
• Experience with Redis or equivalent for caching and performance optimization.
• Exposure to Api Gateways, Service Discovery and Distributed Tracing.
• Exposure to sanctions, compliance and KYC type of applications.
• Familiarity with DevOps Practices and containerization tools like Docker.

Responsibilities

• Design, Develop, Automate, Test, Maintain, deploy highly effective, manageable, monitorable, configurable client lifecycle management workflows/Case focusing on KYC.
• Work with COTS (Commercial off the shelf) SAAS systems.
• Extensive architectural design, implementation, and evolution of workflow and rules solutions.
• Collaborate with cross-functional teams, including product owners, architects, and other engineers, to define, design, and ship new features.
• Perform mandated code reviews and contribute to a culture of continuous improvement.
• Integrate workflow with Citi’s Internal systems using the tool’s array of capabilities.
• Embrace AI for Dev team and Operation efficiencies.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior