Senior Workers' Compensation Claims Specialist (hybrid)

Utica National Insurance Group•Charlotte, NC

1d•Hybrid

About The Position

In this role, you'll use your customer service experience, investigative skills, and detail orientation to handle more serious and complex claims in primarily New York jurisdictions. Communicating with our insureds, attorneys, and other relevant parties will be required in this role. With technical claims knowledge, you'll also use your decision making skills to settle claims within your assigned authority. This role will be a hybrid position reporting to New Hartford, NY; Buffalo, NY; or Charlotte, NC.

Requirements

4-year degree in business administration or equivalent experience.
Minimum of 1-2 years as Claims Specialist or 3-4 years adjusting experience.
Lost time experience required.
Experience with NY jurisdictions preferred.
Required to obtain your license(s) as an adjuster in the state(s) in which you are assigned to adjust claims. Licensing must be obtained within the timeframe set forth by the Company and must be maintained as needed throughout your employment.

Responsibilities

Performing all duties and responsibilities as outlined for Claims Specialist.
Investigating and handling primarily New York Workers' Compensation claims of a complex and serious nature, and other jurisdictions as needed.
Performing special claims investigation and handling matters requiring broad technical claims knowledge.
Operating on an independent basis with little supervision.
Settling claims within assigned authority.
Numerous contact with attorneys concerning serious claim matters.
Reviewing court decisions, law and coverage interpretations.
Broad knowledge and understanding of the law and claim practices.
May assume duties of the Claims Supervisor in the Supervisor's absence.

Benefits

Medical and Prescription Drug Benefit
Dental Benefit
Vision Benefit
Life Insurance and Disability Benefits
401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results)
Health Savings Account (HSA)
Flexible Spending Accounts
Tuition Assistance, Training, and Professional Designations
Company-Paid Family Leave
Adoption/Surrogacy Assistance Benefit
Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance
Student Loan Refinancing Services
Care.com Membership with Back-up Care, Senior Solutions
Business Travel Accident Insurance
Matching Gifts program
Paid Volunteer Day
Employee Referral Award Program
Wellness programs