Senior Workers Compensation Claims Adjuster - Boston, MA

The Jonus GroupBoston, MA
Hybrid

About The Position

Our client, a highly regarded insurance carrier, is seeking an experienced Workers’ Compensation Claims Adjuster to join their growing team in the greater Boston area. This is a hybrid opportunity offering a strong work-life balance, a collaborative environment, and the chance to handle a well-managed Massachusetts-focused caseload.

Requirements

  • 3+ years of experience handling Workers’ Compensation claims, with strong knowledge of Massachusetts jurisdiction
  • Active Massachusetts Workers’ Compensation Adjuster License (or ability to obtain)
  • Experience managing litigated claims and working with defense counsel
  • Strong understanding of medical terminology and claims evaluation strategies
  • Excellent communication, negotiation, and organizational skills
  • Ability to work both independently and collaboratively in a hybrid environment

Responsibilities

  • Manage a caseload of Massachusetts workers’ compensation claims from inception through resolution
  • Conduct thorough investigations, including coverage analysis, recorded statements, and review of medical documentation
  • Evaluate compensability and establish appropriate reserves in accordance with company guidelines
  • Coordinate with medical providers, legal counsel, and vocational experts to drive claim resolution
  • Proactively manage litigation and attend hearings, mediations, and depositions as needed
  • Ensure compliance with Massachusetts workers’ compensation statutes and regulatory requirements
  • Maintain consistent communication with insureds, claimants, and internal stakeholders
  • Identify opportunities for cost containment and risk mitigation throughout the life of the claim

Benefits

  • medical
  • dental
  • vision
  • 401(k)
  • Generous PTO and holiday schedule
  • Hybrid work flexibility
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