Senior Workers Compensation Claims Adjuster

Gallagher•Kansas City, MO

7d•Remote

About The Position

At Gallagher Bassett, we are dedicated to helping clients navigate complexity, support recovery, and deliver outcomes that make a real difference. The company values empathy, precision, and partnership, fostering a culture that encourages curiosity and celebrates impact. This role involves applying claims management experience to execute decision-making, analyze claims exposure, plan the proper course of action, and appropriately resolve claims across MO, IL, KS, NE, IA jurisdictions. The Senior Workers Compensation Claims Adjuster will interact extensively with various parties, provide exceptional customer service, handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements. You will also document and communicate claim activity timely and efficiently, supporting the outcome of the claim file. As a key member of the experienced Claims Adjuster team, you will investigate, evaluate, and resolve complex workers compensation claims, work in partnership with clients to deliver innovative solutions, and enhance the claims management process by applying critical thinking, problem-solving, planning, and prioritizing tasks to optimally serve clients and claimants.

Requirements

A minimum of 3-5 years experience handling lost time/indemnity claims and have extensive experience with litigated files.
Jurisdictional Experience: MO, IL, KS, NE, IA.
High School Diploma.
Minimum of 5 years related claims experience.
Appropriately licensed and/or certified in all states in which claims are being handled.
Knowledge of accepted industry standards and practices.
Computer experience with related claims and business software.

Nice To Haves

IA license is a bonus.
Bachelor's Degree.

Responsibilities

Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.
Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process.
Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.
Investigate, evaluate, and resolve complex workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution.
Work in partnership with our clients to deliver innovative solutions and enhance the claims management process.
Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants.

Benefits

Competitive and comprehensive compensation package.
Medical/dental/vision plans, which start from day one!
Life and accident insurance.
401(K) and Roth options.
Tax-advantaged accounts (HSA, FSA).
Educational expense reimbursement.
Paid parental leave.
Digital mental health services (Talkspace).
Flexible work hours (availability varies by office and job function).
Training programs.
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing.
Charitable matching gift program.