Senior Windows System Administrator

Edgewater Federal Solutions, Inc. • Albuquerque, NM

3h • Hybrid

About The Position

Edgewater Federal Solutions is seeking a Senior Windows System Administrator to support a major national laboratory. The role performs operations and maintenance tasks, including handling tier-3 tickets and patching and upgrading SharePoint and PowerBI environments. Some after-hours work is required. The position is currently hybrid, and the candidate must live in the Albuquerque area because some onsite work is required. The successful candidate is self-driven, has a strong Information Technology background, works well on a team, learns new concepts quickly, and can work independently.

Requirements

• A bachelor's degree in a relevant discipline plus at least 2 years of directly related experience demonstrating the knowledge, skills, and ability to perform the duties; related experience may be substituted for relevant education and vice versa.
• Ability to obtain and maintain a U.S. Department of Energy clearance.
• U.S. citizenship.
• Must live in the Albuquerque area because some onsite work is required.
• Demonstrated experience administering Microsoft Windows Server environments, including installation, configuration, maintenance, troubleshooting, and security compliance.
• Demonstrated experience performing Windows Server patching, upgrades, and vulnerability remediation.
• Experience working across unclassified and classified networks.
• Experience working with or at a national laboratory.
• Familiarity with ticketing systems such as ServiceNow to manage incidents and changes.
• Written and verbal communication skills.
• Ability to multitask.

Nice To Haves

• Hands-on administration of Microsoft Internet Information Services (IIS), including website deployment, application pool management, SSL/TLS certificate management, troubleshooting, and performance monitoring.
• Experience working across unclassified and classified networks.
• Microsoft SQL Server experience.
• Microsoft IIS experience.
• Physical and virtual server administration experience.
• SharePoint site administration experience.
• SharePoint site administrator or user support experience.
• SharePoint Server administration experience.
• Active Q Clearance.
• Knowledge of project management practices.
• Experience managing incidents and knowledge through ServiceNow.
• General networking skills and knowledge in support of server administration.
• Technical documentation experience.
• Experience with work intake from multiple sources.
• Proficiency with PowerShell scripting and automation.

Responsibilities

• Monitor, maintain, and repair physical and virtual server systems.
• Resolve technical issues affecting hardware, operating systems, or applications.
• Apply operating system or application patches, install or replace hardware, and implement configuration changes to improve or restore system performance.
• Perform system capacity analysis and planning.
• Assist users in accessing and using business systems.
• Develop instructions and procedures for system maintenance, create scripts to automate monitoring and repair tasks, and conduct quality assurance checks.
• Collaborate with customers, subject matter experts, and architects to analyze, evaluate, and optimize systems.
• Contribute to process development and system improvement efforts.
• Perform operations and maintenance tasks, including tier-3 ticket handling and patching and upgrading SharePoint and PowerBI environments.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior