This role involves owning Windows Server production operations, serving as the senior technical owner for a predominantly Windows Server environment (~95% Windows). The position provides hands-on production support for mission-critical applications hosted in government cloud (AWS GovCloud). Responsibilities include administering and sustaining Windows Server, maintaining, troubleshooting, patching, hardening, and recovering Windows Server systems in production. This includes ensuring availability during business hours and participating in an on-call rotation for after-hours incidents. The role also entails leading incident response, driving deep-dive root-cause analysis across Windows Server, cloud, and container platforms, and engineering secure cloud infrastructure by designing, implementing, and maintaining scalable cloud architectures. Automation using Infrastructure as Code (IaC) with Terraform and Ansible is a secondary focus, as is building CI/CD and DevSecOps pipelines. Monitoring, logging, and alerting solutions will be designed and implemented, along with establishing performance baselines. Security best practices, including identity and access management and system hardening for federal environments, will be enforced. The position requires developing and maintaining technical documentation, runbooks, and SOPs, as well as mentoring junior and mid-level engineers and providing technical leadership. The role requires working on-site in Washington, DC.
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Job Type
Full-time
Career Level
Senior