Senior Windows Administrator

Empower AI • Roanoke, VA

2d • Remote

About The Position

Empower AI is seeking a Senior Windows Administrator to support the ALTESS Windows team in a mixed and growing environment of Windows Server 2019 and 2022. This role involves managing, maintaining, deploying, troubleshooting, and supporting servers across a mixed customer environment, as well as planning and implementing new system hardware and software. The position also requires creating and maintaining team technical instructions, operating procedures, and policies. This is a remote-eligible position, with a preference for local candidates in the Roanoke and Radford, Virginia area who may prefer an on-site or hybrid arrangement. The ideal candidate will possess hands-on Windows systems administration expertise, strong DoD cybersecurity compliance knowledge, and the ability to support mission-critical Army IT services across enterprise data centers and cloud-hosted environments. Occasional travel to government facilities or data center locations may be required.

Requirements

• CompTIA Security+
• Bachelor's degree in Computer Science or a related technical field is preferred; equivalent years of hands-on Windows systems administration experience will be considered in lieu of a degree.
• Computing Environment (CE) Certification (e.g., MCSE, Server+, CCNA, RedHat, Palo) — may be waived for 30 days after project join date.
• Experience in Computer Science or IT.
• Active DoD Secret Security Clearance.
• Five or more years' experience as a Windows Systems Administrator or Engineer, including three or more years automating tasks utilizing PowerShell.
• Five or more years' experience installing, configuring, maintaining, and troubleshooting complex applications and websites (IIS, Apache, etc.).
• Five or more years' experience in complex networking environments with senior-level knowledge of TCP/IP, DNS, DHCP, SMTP, and SNMP.
• Five or more years' experience managing enterprise-level Active Directory structures.
• Five or more years' experience creating and maintaining complex MS Group Policy implementations.
• Five or more years' experience creating, maintaining, and following Standard Operating Procedures for repeatable processes, disaster recovery, and common problem resolution.
• Strong interpersonal skills and willingness to be a team player.

Nice To Haves

• Bachelor's degree in Computer Science or equivalent years of experience.
• Seven or more years' experience supporting Cybersecurity patch management and STIGs, SRG, RMF, SCA-V, and Cyber Operational Readiness Assessments (CORA).
• Certifications CompTIA Security+ | Computing Environment Certification (MCSE, Server+, CCNA, RedHat, or Palo)

Responsibilities

• Manage, maintain, deploy, troubleshoot, and support Windows Server 2019/2022 systems for a mixed customer environment.
• Plan, execute, and implement new system hardware and software.
• Create and maintain team technical instructions, operating procedures, and policies.
• Monitor and tune system performance; harden servers and report on overall security and operational status.
• Recommend enterprise improvements and manage new software/hardware integrations.
• Produce utilization reports to identify problems and corrective actions.
• Support the lifecycle of a mixed vendor equipment environment in the datacenter, including firmware version control and preventive maintenance.
• Recommend, demonstrate, and implement technologies to expand, upgrade, and increase efficiency of the current environment.

Benefits

• All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm’s overall success.
• It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status.
• Empower AI is a VEVRAA Federal Contractor.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree