Senior Wind Hub Manager - Maine 2
About The Position
The Senior Wind Hub Manager reports to the Service Director and is a strategic role accountable for building long term relationships with customers, driving optimized operations, fiscal management, and hub safety. Overall scope includes leading a hub team, managing daily hub operations, turbine output, as well as exemplify excellence in leadership, safety, quality control, and financial oversight. The Wind Hub Manager partners closely with the customer and ensures alignment with GE operational excellence. All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline. Functions with some autonomy but guided by established policies or review of end results. This position will manage wind sites in the following locations: Ludlow, MA; Winsted, CT; Ipswich, MA; Berlin, NH; Hancock, MA; Mashpee, MA; Roxbury, ME; Western, ME. The ideal candidate would reside in Western or Southern Maine to collaborate with teams and work out of the O&M building near Mexico, ME. Also open to candidates in NH or MA. As the Senior Wind Hub Manager for Maine 2 hub (several small sites in western Maine, northeastern New Hampshire and Massachusetts) you will: People Leadership Provide leadership to support multi-site service hub- Initiate and support staffing requirements, coaching, training, and corrective action concerning employees and contracted partners; and succession planning. Own the safety culture within the hub- inclusive of contracted partners and customers. Execute daily Plan of the Day calls – prioritize and manage dispatch schedule. Customer Point of Contact Customer focused approach to build long term relationships with customers to deliver business objectives and meet contractual requirements. Partner with CPM | Customer Performance Manager Escalate customer concerns with priority Partner with cross-functional teams like Sales, Commercial Operations, Sourcing, Finance, HR to meet the deliverables. Turbine Return to Service Prioritize turbine performance to meet/exceed performance commitments. Multi-site leadership Be innovative and engaged in all areas of facility operations aligned with individual site plans to include creative problem solving with LEAN thinking. Lead operations within multi-site service hub ensuring weekly visits to each site; Drive safety focus Continue to grow customer relationship Team engagement and development
Requirements
- High School Diploma/or GED
- Minimum of 5 years relevant experience inclusive of leadership,
- Minimum of 3 years experience in a field services or equivalent role in the energy industry
- Ability and willingness to travel within the hub, may require overnights.
- Must maintain a valid driver’s license.
- Ability and willingness to enter a military site, by passing a background check.
Nice To Haves
- Associate or Bachelor’s degree from an accredited college or university
- Technical Certification in Wind Energy or Electrical/Electronic field.
- Advanced computer skills utilizing word and spreadsheet processing, e-mail programs, facility control and management systems, and computer diagnostic and troubleshooting tools
- Wind turbine or energy industry experience
- Advanced electrical, mechanical, and/or hydraulic experience, including use of hydraulic power tools
- Experience with heavy equipment required for facility maintenance with a working knowledge of crane and rigging requirements
- Comprehensive writing skills to meet contractual reporting obligations, as required
- Strong functional knowledge in Operations and Maintenance best industry practices, planning, organizing, coordinating, executing, and controlling the wind hub activities, productivity improvements, operational excellence in outage management.
- Strong leadership skills, ability to embrace and adapt to change and influence others.
- Excellent interpersonal and leadership skills
- Ability, willingness, and adaptability to take initiative and work without direct supervision
- Ability to work with a wide variety of personnel at all levels inside and outside of the Wind Hub.
Responsibilities
- Provide leadership to support multi-site service hub- Initiate and support staffing requirements, coaching, training, and corrective action concerning employees and contracted partners; and succession planning.
- Own the safety culture within the hub- inclusive of contracted partners and customers.
- Execute daily Plan of the Day calls – prioritize and manage dispatch schedule.
- Customer focused approach to build long term relationships with customers to deliver business objectives and meet contractual requirements.
- Partner with CPM | Customer Performance Manager
- Escalate customer concerns with priority
- Partner with cross-functional teams like Sales, Commercial Operations, Sourcing, Finance, HR to meet the deliverables.
- Prioritize turbine performance to meet/exceed performance commitments.
- Be innovative and engaged in all areas of facility operations aligned with individual site plans to include creative problem solving with LEAN thinking.
- Lead operations within multi-site service hub ensuring weekly visits to each site;
- Drive safety focus
- Continue to grow customer relationship
- Team engagement and development
Benefits
- medical
- dental
- vision
- prescription drug coverage
- access to Health Coach from GE Vernova, a 24/7 nurse-based resource
- access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
- GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants
- tuition assistance
- adoption assistance
- paid parental leave
- disability benefits
- life insurance
- 12 paid holidays
- permissive time off
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
