Senior Warehouse Attendant

Seneca Gaming Corporation•Buffalo, NY

1d•Onsite

About The Position

The Senior Warehouse Attendant is responsible for assisting with supervising the Warehouse Department. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives. The hours are determined by a 24-hour schedule. Seneca Gaming Corporation's mission is to provide the best place to work and play. They are committed to sustainable practices that ensure long-term growth and stability for the future workforce at SGC. They believe in prioritizing the well-being of their team members and guests.

Requirements

Must be 18 years of age or older upon employment.
High school diploma or its equivalency required.
Minimum of two (2) years previous experience in warehousing.
Must be computer literate.
Must possess and maintain a valid driver’s license and be able to substantiate a safe driving record within the parameters acceptable to our liability insurance carrier.
Must possess excellent communication skills.
Ability to write routine correspondence and to speak effectively to the public, employees and customers.
Must have the ability to deal effectively and interact well with the customers and employees.
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
Must be able to stand, walk, and move through all areas of the casino.
Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.

Nice To Haves

Previous customer service experience preferred.
Supervisory experience preferred.

Responsibilities

Unload trucks, inventory materials.
Perform Warehouse Attendant duties.
Train staff as necessary.
Assist with resolution of disputes.
Oversee procedures and direct personnel in the efficient operation of the warehouse.
Recommend changes in equipment or facilities that would improve service and/or efficiency of the operations.
Assist the manager in scheduling employees to provide maximum service.
Instruct personnel in safety policies and procedures.
Perform Senior Warehouse Attendant duties to include timekeeping, shipping labels, UPS Releases and placing orders for products.
Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times.
Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff.
Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.
Complete all required SGC Training programs within nine (9) months from commencement of employment.
Attend all necessary meetings.