Senior Voice Communications Engineer

CECONY•New York, NY

13d

About The Position

The Senior Voice Communications Engineer is a senior technical leader responsible for the architecture, modernization, resiliency, and operational excellence of enterprise voice and unified communications platforms. The role includes phased in supervisory responsibilities for voice engineering staff and serves as the primary senior level escalation point for complex voice/UC issues. The engineer will own standards, lifecycle governance, documentation, and operational readiness in a rapidly evolving environment.

Requirements

Senior technical leadership in voice and unified communications platforms.
Experience with architecture, modernization, and resiliency of voice/UC systems.
Ability to handle complex voice/UC issues as an escalation point.
Responsibility for standards, lifecycle governance, documentation, and operational readiness.

Responsibilities

Architecture, modernization, resiliency, and operational excellence of enterprise voice and unified communications platforms.
Phased in supervisory responsibilities for voice engineering staff.
Serve as the primary senior level escalation point for complex voice/UC issues.
Own standards, lifecycle governance, documentation, and operational readiness.

Benefits

Rich medical & pharmacy benefits, including vision benefits
Dental benefits
Health Savings Accounts
Health Care and Dependent Care Flexible Spending Accounts
401(k) with robust matching
Employer paid Pension Plan
Employee Stock Purchase Plan with a generous matching contribution
State of the art Employee Assistance Program
Paid Parental Leave
Generous paid time off plus paid holidays
Family support: emergency backup child, & elder care assistance
Social responsibility and volunteer opportunities
Employee discount program
Commuter Benefits
Culture of growth and learning: career development; tuition reimbursement; recognition program
Life and Long-Term Disability Benefits