Senior Vice President, Product Owner

BNY Mellon•Boston, MA
•$104,000 - $228,000

About The Position

BNY is seeking a Senior Vice President US Transfer Agency Product Management team member for its Fund and Investor Solutions team, located in New York City or Boston, Massachusetts. The role serves as Product Owner for key US Transfer Agency initiatives, with responsibility for product design, prioritization, delivery, and continuous improvement. The Product Owner partners with business, operations, technology, and client stakeholders to identify needs, define solutions, and execute strategic priorities, translating business goals and client requirements into product requirements, user stories, and prioritized backlogs. The role leads delivery within an Agile framework and contributes to modernizing the US Transfer Agency technology and operating model to improve scalability, control, and service excellence. It also uses client feedback, market intelligence, and competitive analysis to identify product and innovation opportunities, builds relationships with internal and external clients, and leads, coaches, and develops a small team of 1–3 direct reports.

Requirements

  • At least 8 years of overall experience.
  • Product Owner or Product Manager background.
  • Experience in Transfer Agency, fund servicing, fund operations, or related asset servicing functions.
  • Strong problem-solving skills and experience driving product enhancements, platform change, or operating model transformation.
  • Experience working with cross-functional teams in an Agile environment.
  • Internal and external client-facing experience.

Nice To Haves

  • People management experience, or readiness to lead a team of 1–3 direct reports.
  • Funds industry experience.
  • Background in Operations, Product, or Engineering roles in fund servicing.
  • Experience using AI in product development.

Responsibilities

  • Serve as Product Owner for key US Transfer Agency initiatives, accountable for product design, prioritization, delivery, and continuous improvement.
  • Partner with business, operations, technology, and client stakeholders to identify needs, define solutions, and execute strategic priorities.
  • Translate business goals and client requirements into product requirements, user stories, and prioritized backlogs.
  • Lead delivery within an Agile framework in partnership with cross-functional engineers, product specialists, and business stakeholders.
  • Help modernize the US Transfer Agency technology and operating model to improve scalability, control, and service excellence.
  • Use client feedback, market intelligence, and competitive analysis to identify opportunities for innovation and product enhancement.
  • Build relationships with internal and external clients to understand business challenges and deliver practical, value-added solutions.
  • Lead, coach, and develop a small team of 1–3 direct reports.

Benefits

  • Competitive compensation and benefits.
  • Wellbeing programs.
  • Flexible global resources and tools.
  • Paid leaves, including paid volunteer time.
  • Potential commission earnings, discretionary bonuses, short- and long-term incentive packages, and company-sponsored benefit programs, depending on the position.
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