Senior Vice President, Product Design

BNY Mellon•New York, NY

2h•$104,000 - $253,000•Onsite

About The Position

We are seeking a Product Design Lead to own and drive the design strategy for one of our core platforms. This role is suited for a highly experienced individual contributor who excels at designing complex systems, operates with a high degree of independence, and can bring clarity and coherence to ambiguous problem spaces. The Product Design Lead will be responsible for shaping end-to-end platform experiences, translating complex requirements into intuitive, scalable designs. While the platform operates in a regulated financial environment, success in this role depends less on prior domain expertise and more on the ability to rapidly learn, ask the right questions, and apply strong design principles to unfamiliar and complex problem domains.

Requirements

A portfolio is required and should demonstrate strong interaction design, systems thinking, and experience working in complex or ambiguous problem spaces. A Figma link with view access is acceptable.
Typically, a candidate at this level will have 10–12 years of experience designing digital products, including time spent on complex, enterprise, or regulated systems. Prior domain expertise is less important than demonstrated ability to learn new domains and apply strong design principles effectively

Responsibilities

Lead design with a strong user-first perspective, grounding decisions in user needs, behaviors, and research insights. Balance usability, consistency, and flexibility to create platform experiences that support both expert users and evolving product needs.
Demonstrate comfort working in highly complex, regulated environments without requiring prior subject-matter expertise. Quickly develop an understanding of new domains, such as depository receipts, by synthesizing information from product, engineering, and business partners, and translating that understanding into clear, user-focused design solutions.
Map and analyze multi-step, cross-system user journeys involving clients, internal teams, and supporting systems. Identify friction, gaps, and opportunities to improve usability and coherence across the platform, and use journey artifacts to align teams on shared user needs and design intent.
Demonstrate strong craft in designing sophisticated web interfaces and workflows for complex systems. Create clear interaction models, information hierarchy, and navigation patterns that make intricate processes understandable and efficient. Use motion and micro-interactions thoughtfully to guide users and reduce cognitive load.
Partner closely with product managers, engineers, and business stakeholders as a design expert. Clearly articulate design principles, user impact, and rationale behind design decisions, helping non-design partners understand trade-offs and align around user-centered solutions, without requiring them to be design experts themselves.
Operate with minimal direction, driving design work from problem framing through execution. Proactively identify design opportunities, risks, and dependencies, and move work forward in ambiguous environments while maintaining alignment with broader platform goals.
Contribute to and help extend a global design system, ensuring consistency and reuse across the platform. Identify where new patterns are needed, document them clearly, and collaborate with other designers to support adoption and scalability.
Apply systems thinking to connect workflows, data, and interactions across the platform. Distill complexity into coherent experiences while preserving the depth and control required by advanced users.
Communicate design concepts clearly and confidently to diverse audiences. Use visual storytelling to explain how design decisions support usability, consistency, and long-term platform health. Participate in and lead design critiques that raise the quality of work across teams.
Act as a senior design leader by setting a high bar for craft, rigor, and clarity. Provide informal mentorship and feedback to other designers, helping elevate design quality through example, critique, and collaboration rather than formal people management.