Senior Vice President of Operations, Hospital Administration, Full-Time, Days

MarinHealth Medical Center • San Rafael, CA

19d • Onsite

About The Position

The Senior Vice President of Operations (SVP, Operations) for MarinHealth Medical Network (MHMN) is responsible for the operational, financial, and clinical performance of the Network’s ambulatory practices. Reporting to the Chief Executive Officer of MarinHealth, this executive provides day-to-day operational leadership, performance management, and execution of strategic priorities for MHMN. The SVP of Operations works in close partnership with physician leadership and the MarinHealth executive team to ensure efficient, seamless operations and the delivery of high-quality, patient-centered care. This role is accountable for driving operational excellence, standardizing systems and processes, improving patient access and experience, and advancing the Network’s readiness for value-based care. The SVP of Operations plays a critical role in advancing a cohesive, high-performing medical group that is aligned with MarinHealth’s strategic goals and positioned for sustainable growth.

Requirements

• Bachelor’s degree required
• Minimum of five (5) years of senior operational leadership experience in a complex, multispecialty medical group or physician network, preferably affiliated with a health system.
• Demonstrated success partnering with physicians to improve operational performance, quality, and patient experience.
• Strong knowledge of medical group operations, ambulatory care delivery, healthcare regulations, and compliance requirements.
• Proven financial and operational acumen, with the ability to balance quality, service, efficiency, and financial performance.
• Working knowledge of revenue cycle operations, billing, and reimbursement for ambulatory services.
• Experience with physician compensation models, productivity measurement, and value-based care initiatives.
• Familiarity with contemporary digital and operational strategies in healthcare.
• Strong operational and strategic thinking with the ability to translate strategy into execution.
• High ethical standards; trustworthy and transparent leader.
• Highly organized, energetic, and results-oriented with a strong sense of urgency.
• Collaborative, approachable leader with excellent interpersonal and communication skills.
• Skilled at leading through change and ambiguity in complex healthcare environments.
• Effective conflict resolution and decision-making capabilities.
• Team-oriented leader who holds self and others accountable for results.
• Innovative, pragmatic, and performance-driven, with a continuous improvement mindset

Nice To Haves

• Master’s degree in healthcare administration, business administration, or a related field preferred (or equivalent combination of education and experience)

Responsibilities

• Provide executive leadership for the daily operations of MarinHealth Medical Network, ensuring consistent, efficient, and high-quality care delivery across all practices.
• Standardize organizational structures, workflows, operating models, and performance expectations across MHMN clinics in alignment with MarinHealth strategy.
• Lead the operational integration of newly acquired practices and physicians, ensuring alignment with Network standards, culture, and performance goals.
• Develop and sustain effective operating support functions necessary to optimize practice performance.
• Establish and manage a culture of accountability through the use of performance metrics, dashboards, and benchmark analysis.
• Monitor clinical, operational, financial, and patient experience outcomes and ensure corrective action plans are implemented as needed.
• Improve clinician productivity through effective resource utilization, staffing models, and removal of operational barriers.
• Partner closely with physician leaders and Advanced Practice Providers (APPs) to engage them in operational decision-making, process improvement, and performance improvement initiatives.
• Foster strong relationships with the medical staff to drive alignment, trust, and collaboration.
• Support physician leadership development and promote best practice sharing across the Network.
• Lead efforts to improve patient access, scheduling efficiency, communication, and overall patient experience.
• Promote and sustain a contemporary, patient-centered service excellence culture across all Network practices.
• Reduce wait times, improve clinic flow, and leverage digital tools to enhance patient engagement and satisfaction.
• Drive strong operational and financial performance through disciplined execution of revenue growth, cost management, and efficiency initiatives.
• Collaborate with the CEO and executive leadership on physician recruitment, practice growth, and market expansion strategies.
• Support the development and execution of major operational initiatives, including new medical office buildings and consolidation of clinic sites.
• Oversee provider and staff recruitment for MHMN in collaboration with Human Resources and physician leadership.
• Ensure appropriate staffing models that balance productivity, quality, employee engagement, and provider well-being.
• Mentor and retain high-performing operational leaders and staff.
• Ensure compliance with all applicable laws, regulations, accreditation standards, and MarinHealth policies.
• Promote consistent application of policies and procedures across all Network practices.

Benefits

• Health & Immunizations: To protect employees, patients, and our community, MarinHealth requires measles, mumps, varicella, and annual influenza immunizations as a condition of employment (and annually thereafter). COVID-19 vaccination/booster remains strongly recommended. Medical or religious exemptions will be considered consistent with applicable law.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior