Senior Vice President of Enrollment Services and Student Success

Laboratory Institute of Merchandising•New York, NY

78d•$200,000 - $220,000

About The Position

The Senior Vice President of Enrollment Services and Student Success serve as the chief enrollment strategist and a key member of the President's Cabinet at LIM College. This senior executive is responsible for leading and integrating a student-centered, data-informed approach to enrollment management and student success. The position oversees the Offices of Admissions, the Registrar, and Academic Advising, ensuring alignment across the full student lifecycle from initial inquiry and application through course registration, academic progression, and degree completion. The Senior Vice President plays a critical leadership role in shaping LIM College's enrollment vision and achieving sustainable growth in a competitive, brand-driven higher education environment. This includes the development and execution of long-term enrollment strategies that reflect LIM's unique positioning in fashion, business, and lifestyle education, and that support the College's strategic and academic objectives. The Senior Vice President leads strategic planning and operational excellence across their portfolio, fostering a culture of collaboration, accountability, and innovation. In partnership with key stakeholders across the College including Student Financial Services, Academic Affairs, Student Affairs, Institutional Research, and Marketing & Communications the SVP ensures that enrollment strategies are tightly aligned with academic offerings, market demand, and student needs. This role requires a forward-thinking, metrics-driven leader who can respond to evolving market conditions, leverage technology and analytics, and continuously improve the student experience. The SVP will be a visible and engaged leader on campus and in the higher education community, advocating for enrollment priorities and driving student-focused solutions that support LIM College's long-term success.

Requirements

At least a Bachelor's degree from an accredited institution.
Knowledge of current best practices and trends in enrollment
Statistical data interpretation or
Ability to use data and statistics to create predictive models of enrollment trends and results
A thorough and intimate familiarity with LIM College's academic, co-, and extracurricular programming
Knowledge of current best practices and trends in enrollment
Statistical data interpretation or
Ability to use data and statistics to create predictive models of enrollment trends and results
A thorough and intimate familiarity with LIM College's academic, co-, and extracurricular programming
Demonstrated success in developing and executing strategic enrollment plans that drive growth and improve student outcomes
Proven experience managing and integrating functions such as Admissions, Registrar, or Academic Advising
Track record of effective team leadership, staff development, and cross-departmental collaboration.
Data-informed decision-maker with experience using analytics to drive strategy and measure outcomes
Familiarity with enrollment-related systems (e.g., SIS, CRM, advising platforms, degree audit tools)
Excellent communication, presentation, and interpersonal skills
Ability to lead in a fast-paced, student-centered environment
An individual with the highest ethical standards
An unwavering commitment to the ideals and values of LIM College

Responsibilities

Develop and execute a forward-thinking, multi-year strategic enrollment plan aligned with LIM College's mission and institutional goals.
Use market intelligence, demographic data, and trend analysis to identify growth opportunities and emerging challenges across all student populations: undergraduate, graduate, transfer, online, and international.
Serve as a senior advisor to the President and Cabinet on all matters related to enrollment, including student demand forecasting, pricing strategies, yield optimization, and retention.
Lead annual goal setting and performance evaluations for enrollment-related units to drive accountability and continuous improvement.
Provide strategic and operational leadership for the following areas Admissions, Registrar and Advising.
Ensure seamless coordination between these offices to support the full student lifecycle from recruitment and registration through academic progress and degree completion.
Cultivate a high-performing team culture centered on collaboration, accountability, innovation, and service to students.
Establish clear goals, performance metrics, and staff development plans across all supervised departments.
Oversee the use of enrollment data, enrollment forecasting models, and performance dashboards to guide strategy and inform decision-making.
Partner with Institutional Research and IT to ensure optimal use of student information systems, CRM tools, advising platforms, and degree audit systems.
Ensure data integrity, interoperability between systems, and the ability to generate accurate reports for accreditation, compliance, and executive decision-making.
Lead recruitment and admissions efforts across all modalities and student types, to support the strategic plan and are in alignment with academic offerings.
Refine and implement strategies to improve conversion rates across the admissions funnel from inquiry to application to enrollment.
Represent LIM College externally at recruitment events, high schools, community colleges, graduate fairs, and strategic partnership meetings.
Develop articulation agreements, transfer pipelines, and school partnerships to support enrollment growth.
Supervise the Registrar's Office, ensuring high standards for the accuracy, security, and accessibility of academic records and enrollment data.
Oversee course registration processes, academic calendars, grading policies, transcript issuance, and compliance with FERPA and accreditation requirements.
Align Registrar functions with enrollment goals and student service priorities, including course availability, academic scheduling, and timely graduation audits.
Provide leadership to the Advising Office, ensuring that academic advising is proactive, student-centered, and aligned with institutional retention and completion goals.
Collaborate with Academic Affairs and Student Affairs to support initiatives that improve persistence, student engagement, and academic achievement.
Leverage advising and student success data to identify at-risk students, implement early interventions, and promote on-time degree completion.
Serve as a senior member of the President's Cabinet and contribute to strategic planning, institutional effectiveness, and accreditation efforts.
Collaborate with Student Financial Services, Marketing & Communications, Academic Affairs, Institutional Research, and Student Affairs to ensure enrollment strategies align with institutional goals and student needs.
Communicate enrollment performance, projections, and outcomes to key stakeholders, including the Board of Directors and campus leadership.