Senior Vice President, Infrastructure Engineer

BNY Mellon•Pittsburgh, PA

19h•$104,000

About The Position

In this role, you’ll make an impact by installing, configuring, and upgrading DB2 and related software products, including middleware. This involves troubleshooting DB2 subsystem problems, customizing software to meet user needs, and communicating/scheduling changes, requests, and incidents. You will initiate and participate in Proofs of Concept for new technologies, participate in Disaster Recovery and other mainframe exercises, and work after normal business hours and on weekends to perform software upgrades and coverage. The role requires supporting multiple projects/upgrades/initiatives simultaneously and being available for 24x7 coverage and support. You will design, implement, integrate, and provide full support for complex software in a multi-tiered, multi-platform environment, researching and recommending appropriate system software to meet corporate standards and objectives. Identifying and solving complex and critical systems-related issues, providing input into platform selection, version implementation, software product recommendation, and usage of enhanced functionality are key. You will also assist with complex issues in the installation, support, troubleshooting, and repair of data center equipment, and implement, integrate, and provide full support for middleware software. Collaboration with application development teams to determine middleware platform selection, efficient transaction design, and recovery procedures is essential. Communicating with internal and external system users to address concerns and ensure technical issues are dealt with appropriately, managing ticket queues, and handling complex escalated issues are also part of the role. Analyzing repeat incident patterns to identify opportunities for cost reduction and productivity enhancements, and working with vendors to ensure efficient incident resolution are expected.

Requirements

Strong z/OS Mainframe Systems Programming background, including SMPE.
Senior level knowledge of DB2 and DB2 Data Sharing.
Experience working with vendors to resolve software and Systems issues.
Installation and Maintenance of DB2 Program Product Installations (with creating Implementation and Backout Plans).
Ability to provide coverage for DB2 and Product installations and the many mainframe initiatives.
Willing to work weekends.
Strong Knowledge of REXX Programming.
Able to communicate effectively with application programmers and DBA’s.
Troubleshoot DB2 subsystem problems and resolve them in a timely manner.
Ability to lead projects and complete them on schedule.
Experience with Service Now and JIRA.
Bachelor's degree in computer science or a related discipline, or equivalent work experience required.
8 - 10 years of related infrastructure experience required.

Nice To Haves

Advanced degree preferred.
DB2 Connect on LUW skills are huge pluses.
Experience with Performance/Monitoring products and performance tuning is a plus.
Knowledge on products like BMC-Catalog Manager, BMC-Apptune, IBM-Optim, Rocket-Shadow, Broadcom-SYSVIEW, Informatica-Powerexchange, IBM Q/SQL-Rep.
Experience in the securities or financial services industry is a plus.

Responsibilities

Install/configure/upgrade DB2 and related software products, including middleware.
Troubleshoot DB2 subsystem problems.
Customize software to meet user needs.
Communicate, schedule, and coordinate changes, requests, and incidents.
Initiate and participate in Proofs of Concept for new technologies.
Participate in Disaster Recovery and other mainframe exercises.
Work after normal business hours and on weekends to perform software upgrades and coverage.
Support multiple projects/upgrades/initiatives simultaneously.
Provide 24x7 coverage and support and respond to calls for assistance in a timely manner.
Design, implement, integrate, and provide full support for complex software in a multi-tiered, multi-platform environment.
Research and recommend the appropriate system software to meet corporate standards and objectives for system performance.
Identify and solve complex and critical systems related issues to meet the objectives for the corporation.
Provide input into platform selection, version implementation, software product recommendation, and usage of enhanced functionality.
Assist with complex issues in the installation, support, troubleshooting, and repair of data centre equipment.
Implement, integrate, and provide full support for middleware software in a multi-tiered, multi-platform environment.
Collaborate and consult with application development teams to determine middleware platform selection, efficient transaction design, use and recovery procedures in line with business requirements.
Communicate with internal and external system users to address concerns and make sure that technical issues are dealt with appropriately.
Manage ticket queues and handle complex escalated issues.
Analyze repeat incident patterns to identify opportunities for cost reduction and productivity enhancements.
Work with vendors to ensure efficient incident resolution.