Senior Vice President & Chief Operating Officer
About The Position
The Senior Vice President & Chief Operating Officer (COO) is a key strategic and operational partner with the CEO and other organizational leadership in decision making and fulfilling the Pittsburgh Symphony Orchestra’s mission and goals. The COO is responsible for executing on annual and long-term plans of the PSO through leadership and supervision in the following areas: artistic planning, strategic planning, orchestra-, stage-, and facility-operations, electronic media, technology, orchestra personnel, labor relations, community programs, business intelligence, and general operations. The COO is part of the senior leadership team and works closely with the CEO, the CFO, the CDO, the CREO, the Music Director, the Board of Directors and other members of the leadership team on the execution of mission and strategic direction of the organization.
Requirements
- College degree required
- Minimum of 10 years of increasing responsibility in operational leadership and strategic planning.
- At least 8 years of experience in arts management, preferably in orchestra management.
- At least 5 years of experience in a senior management role with a professional arts organization.
- Demonstrated experience in motivating, managing and developing teams.
- Experience with large capital projects.
- Experience with labor negotiations and collective bargaining agreements.
- Working knowledge of orchestra repertoire and orchestra operations.
Nice To Haves
- advanced degree
- musical background preferred
Responsibilities
- Provides organizational leadership with a focus on daily internal operations as well as partnering with the C-Suite on strategic planning for the future.
- Provides organizational leadership in the CEO’s absence and is the public face of the organization in the CEO’s absence.
- Provides general oversight of the PSI’s management operating system to ensure that planning processes, management controls, and internal communications effectively deliver the business of the PSI.
- Supervises and directs all departments responsible for planning, developing and executing the Symphony seasons, Heinz Hall programming and operations, as well as activities related to education, electronic media and community programs.
- Works closely with the CFO and CEO on budget development and monitoring as well as long-range financial planning for operational expenses.
- Works in conjunction with senior leadership on the development and execution of the strategic plan, community projects, community relationships, run out and tour relationships as well as fundraising and marketing and communications when appropriate.
- Provides executive leadership and oversight for the PSO’s capital projects, ensuring investment strategies align with corporate objectives, operational priorities, growth initiatives, and long-term financial goals.
- Directs capital planning and resource allocation processes across departments to maximize return and support sustainable organizational growth.
- Partners with executive leadership and key stakeholders to develop business cases, assess risks, establish funding priorities, and make strategic decisions regarding major capital investments.
- Ensures that the departments are staffed appropriately and within the financial forecasts.
- Ensures that performance expectations are clearly defined, measured and if needed addressed.
- In conjunction with department leadership, identifies opportunities for employee growth and training.
- Leads the efforts to ensure that the work environment allows staff to perform, thrive and succeed.
- Responsible for the labor relations management on behalf of the Symphony and for developing and maintaining collaborative working relationships with the labor unions working within the organization.
- Works closely with the VP of Operations and CREO on regular contract management, grievance processes and the collective bargaining negotiations process with seven unions.
- Ensures that the collective bargaining processes are aligned with the organizational direction strategies and goals.
- Works with the CEO, VP of Operations and Director of Orchestra Personnel on individual contract negotiations with PSO musicians.
Benefits
- paid holidays
- paid time off
- employer paid health benefits
- retirement savings options with an employer match
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What This Job Offers
Job Type
Full-time
Career Level
Executive
