Senior Veterinary Assistant

ASPCA • New York, NY

10d • $26 - $27 • Onsite

About The Position

The Senior Veterinary Assistant (SVA) is a vital member of our veterinary medical team, supporting both spay/neuter surgery and primary pet care for cats and dogs in underserved communities. The ASPCA’s Community Medicine (CM) team provides expert veterinary care through stationary and mobile clinics, helping pet owners overcome barriers to care by bringing quality services directly to the communities that need them most. CM treats people and pets with dignity and respect, assisting pet owners in making informed decisions about their pets’ health and wellbeing regardless of their financial circumstances.

Requirements

• Ability to lift and carry 40-plus pounds repeatedly throughout day with assistance.
• Ability to work standing for 10 or more hours.
• Excellent customer service skills.
• Ability to work independently and as part of a team.
• Ability to work efficiently and calmly under challenging conditions.
• Must maintain open mind regarding changes and be willing to learn, implement, and teach new protocols.
• Excellent animal handling skills (cats, dogs).
• Ability to exemplify ASPCA’s core values and behavioral competencies.
• Experience using a computer and navigating software applications.
• Fear Free® Shelter certification is required within 60 days of hire.
• Strong interest in animal welfare and serving underserved communities.
• Able to provide a valid driver’s license upon hire and pass a motor vehicle history check demonstrating a safe driving history.
• Candidate, must have a Commercial Driver’s License, or the ability to obtain one within the first 6 months to a year of hire.
• Candidates must pass a motor vehicle history check demonstrating a safe driving history.
• As part of the driving requirements of this role, candidates must also pass a Department of Transportation Medical Exam and required Drug and Alcohol Testing.
• Willing and able to provide all documentation necessary to complete a Driver Qualification File pursuant to DOT and FMCSA requirements in order to drive a Commercial Motor Vehicle with a GVWR of 26,000 pounds or less.
• Must be willing and comfortable learning to drive Mobile Clinics, which are up to 37 feet long, through city street traffic (training provided by ASPCA).
• English (required).
• High school diploma or GED equivalent.
• Minimum 1 year animal handling in a professional setting required.
• Veterinary medical experience preferred.
• High School Diploma, GED, or Equivalent Experience.

Nice To Haves

• Spanish (strongly preferred).

Responsibilities

• Drives the mobile clinic from our logistics center to each day’s clinic location.
• Responsible for client communication, assisting the veterinarian and/or veterinary technician, animal handling, preparing animals for surgery, entering medical records, and monitoring patients while they are under anesthesia.
• Helps clean and restock the clinic at the end of the day and drives it back.
• Medical Care for cats and dogs each day presenting for spay/neuter surgery up to calculated clinic capacity.
• Provide a safe and compassionate environment for animals in our care, our staff, and for our clients by using low-stress handling techniques during various procedures (examples: exams, treatments, injections, venipuncture, intubation).
• Monitor vital signs of sedated and anesthetized patients in pre-operative, operative, and post-operative phases.
• Assist with patient exams, take medical history, perform diagnostic testing, and prepare medications to go home with the client/patient.
• Take direction regarding medical protocols and animal care from the clinic veterinarian or veterinary technician.
• Organize and maintain pre-operative area and operating room for patient anesthesia, surgical preparation and sterilization.
• Ensure anesthesia machines, pulse oximeters, scales, and other equipment are functional and report equipment that is not working properly.
• Clean, sonicate, pack, and sterilize surgical instruments and endotracheal tubes.
• Work with coworkers to clean and disinfect animal areas and facility while utilizing appropriate personal protective equipment.
• Provide support and medical services in special cases as needed, including evaluation of animals living in hoarding situations.
• Communicate with all clients in a non-judgmental, effective and professional manner.
• Greet clients and assist with the intake process, including assisting clients in filling out intake and service documents, flag relevant medical history.
• Communicate basic veterinary medical concepts to clients, including, but not limited to vaccine protocols and anesthetic risks.
• Explain information provided by the veterinarian about an animal’s condition to clients.
• Safely drive and park mobile clinics to and from various locations.
• Operate and troubleshoot mobile clinic generators.
• Enter medical information into digital databases.
• Represent ASPCA in a professional and courteous manner.
• Provide medical information and representation to other ASPCA departments.
• Adhere to all protocols put forth by Occupational Safety and Health Administration (OSHA) and Department of Transportation (DOT).
• Follow all written and verbally communicated CM Standard Operating Procedures.
• Collaborate and foster good communication with ASPCA colleagues.
• Participate in veterinary/medical training of CM staff, ASPCA staff and veterinary and technical students by coaching, discussion, and demonstration.
• Attend staff meetings and training sessions.
• Perform other duties as assigned.

Benefits

• Affordable health coverage, including medical, employer-paid dental, and optional vision coverage.
• Employer-paid life insurance coverage.
• Employer-paid long-term disability coverage.
• Flexible time off that includes vacation time, sick and bereavement time.
• Paid parental leave.
• Company paid holidays.
• Paid personal time off.
• 401(k) plan with generous employer contributions (match dollar for dollar up to 4% and provide an additional 4% contribution).
• Robust professional development opportunities, including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field and so much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED