Senior Value Engineer - Technology Consultant

Celonis • Raleigh, NC

9d • Hybrid

About The Position

As a Senior Value Engineer, you are spearheading our mission of solving critical operational challenges for enterprise customers. You will be working with strategic clients to understand their unique objectives, from modernizing legacy systems to optimizing finance processes and deploying an agentic business. In partnership with the Celonis Sales Teams, you have full responsibility for the end-to-end value journey of our customers. You are our customers' trusted advisor and help them drive adoption and realize measurable business value using Celonis. You can expect to blend process and industry expertise with a solution-first mindset, analyzing customer data and deploying tactical solutions. By using the Celonis Process Intelligence platform to feed critical operational context to AI and LLM tools, you will help our customers move past simple automation to deploy intelligent, autonomous agents that solve complex business bottlenecks. You’re the Celonis expert, connecting the dots between their pain points and how our platform can solve the problem. You’d be managing weekly cadences, QBRs, and value plans to demonstrate the value of our solutions to VP+ level executives.

Requirements

• 4+ years of experience in pre-sales, customer success, and/or consulting functions with a background in pre/post- sales consulting, strategy consulting, business process improvement, digital transformations, or customer value realization.
• Strong Technical Skills across Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g. Azure, Data Engineering..etc).
• Knowledge of Data Connections, Data Objects, Data Validation and Data Analysis.
• Knowledge and use of LLM’s, across Microsoft or competitor equivalent (e.g. Claude, Copilot…etc).
• Understanding of basic prompting and data constructs within a prompt.
• Value driven selling through expertise in identifying and prioritizing use cases, implementing improvement measures and becoming a change agent for the customer by establishing an operating model and training users for the customer to realize value and renew/expand their subscription with Celonis.
• Project Management: You are able to plan and manage project scope, expectations and timelines.
• Strong presentation skills to both internal and external stakeholders, whether leading technical whiteboarding sessions or formal readouts and demos.
• Bachelor’s Degree required; Focus in computer science, engineering, mathematics, or related fields, or equivalent work experience preferred.

Nice To Haves

• Understanding of business processes across sectors (such as Supply Chain or Finance) with the ability to translate high-level business needs into specific AI use cases.
• Good knowledge of Python and common ML libraries (such as LangChain, pandas, sklearn, PyTorch) as well as data engineering tools and technologies.
• Hands-on experience building agentic systems using LLM orchestration, RAG, function calling, and prompt engineering, while ensuring safety through rigorous evaluations and guardrails.

Responsibilities

• Actively drive the full customer lifecycle, including pre- and post-sales execution.
• Lead technical discovery and capability demonstrations during pre-sales expansion cycles.
• Guide implementation post-sale to ensure agreed value and adoption thresholds are met.
• Own driving enterprise-wide ROI and adoption programs.
• Accelerate customer autonomy with improved cadences and executive sponsorship through QBRs, strategic roadmaps, and enterprise-wide value opportunities.
• Enable cross-functional alignment and establish repeatable frameworks for customers to independently track, realize, and expand on business value.
• Serve as the internal and external technical subject matter expert for your customer industry domain to scale knowledge across the organization.
• Understand customer AI strategies and specific challenges.
• As a Celonis product expert, find the best problem-solution fit and translate customer requirements into innovative solutions that deliver measurable impact.
• Plan and manage project scope, expectations, and timelines.
• Manage multiple projects across aligned accounts at different stages of the value journey.
• Leverage partners from the Celonis Ecosystem wherever possible.
• Present to both internal and external stakeholders, leading technical whiteboarding sessions or formal readouts and demos.

Benefits

• Restricted Stock Units (RSUs) and merit-based refresh grants.
• 24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers.
• Unlimited PTO (in applicable regions) and generous PTO globally.
• Flexible hybrid work model.
• 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
• Subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks".
• Paid time off to volunteer for community and environmental causes (Impact Days).
• Participation in Inclusion Think Tank and annual Inclusion Days.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior