About The Position

As a Senior Value Consultant at Parloa, you will own the financial and business case for the company's most important enterprise AI deals. Your mission is to architect and validate CFO-grade ROI models, business cases, and value narratives that shift Parloa’s sales motion from feature-led to value-led. You will sit at the intersection of Sales, Solutions Engineering, and executive buyers, translating Parloa’s AI capabilities into defensible economic outcomes that stand up to real enterprise scrutiny. Your work will enable customers to make confident investment decisions and make Parloa one of the easiest vendors to partner with due to clarity, rigor, and value transparency. This role involves building first-principles business cases under time pressure, with imperfect data, across complex enterprise buying committees.

Requirements

  • 5+ years of experience in value engineering, value consulting, or commercial advisory roles directly supporting enterprise B2B software or SaaS sales across pre-sales, late-stage deals, and post-sale expansion.
  • Proven track record of personally owning ROI models and business cases that influenced $1M+ enterprise deals involving CFO, finance, and procurement stakeholders.
  • Strong hands-on financial modeling expertise, including NPV, IRR, TCO, payback, cost-per-interaction, and multi-year investment scenarios—able to explain, defend, and adjust assumptions live with executives.
  • Experience operating in complex, ambiguous enterprise environments with incomplete data, tight timelines, and multi-stakeholder buying committees.
  • Ability to confidently engage and communicate with senior stakeholders, demonstrating presence and strong storytelling skills, with the ability to translate complex analysis into clear, compelling business narratives.
  • Advanced Excel or Google Sheets skills for multi-scenario financial modeling, combined with strong presentation and visualization capabilities.
  • High autonomy and self-starter mindset, with comfort operating independently while partnering closely with Sales, Solutions Engineering, and GTM teams.
  • Direct experience owning value engineering engagements in live enterprise software sales environments.

Nice To Haves

  • Industry expertise in Travel, Insurance, Healthcare, Financial Services, or Retail, particularly in environments with large-scale customer operations.
  • Experience with contact center operations or enterprise CX technology ecosystems (e.g. CCaaS, CRM, workforce management, analytics platforms).
  • Background at enterprise SaaS or AI companies, or in customer-facing roles at top-tier consulting firms supporting complex, multi-stakeholder sales cycles.

Responsibilities

  • Lead and personally own value engineering across the sales lifecycle—from early-stage value framing to late-stage deal support and post-live value validation—primarily for $1M+ enterprise opportunities.
  • Develop first-principles ROI models that quantify Parloa’s impact across cost reduction, productivity, revenue, and CX, and that withstand executive, finance, and procurement scrutiny.
  • Facilitate executive-level discovery sessions and value workshops with CFOs, CIOs, and business leaders, translating qualitative priorities into quantified financial outcomes.
  • Define industry- and use-case–specific value drivers and build standardized frameworks, narratives, and tooling that enable Sales and Solutions Engineering to lead confident value conversations.
  • Act as a hands-on partner for lighthouse accounts, shaping value narratives for prioritization, competitive positioning, pricing discussions, and expansion readiness.
  • Feed field learnings into reusable value frameworks, benchmarks, tooling (including Parloa Value Studio), and GTM playbooks.
  • Travel up to 40%, primarily within the West Coast and Central US regions.

Benefits

  • Attractive compensation package with equity.
  • Training and development budget which can be used for conferences and attending development courses to ensure continuous professional growth.
  • Flexible working hours
  • Unlimited PTO
  • Travel opportunities.
  • Regular team events, game nights, and other social activities.
  • Hybrid work environment
  • Immersive company onboarding experience
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