Senior UX Researcher

SimSpace Corporation•Orlando, FL

1d•$130,000 - $185,000•Hybrid

About The Position

We are looking for an experienced researcher who can identify research opportunities, work in rapid iteration cycles, and deliver insights that inform real-time product decisions. You'll alternate between discovery and delivery modes, often working with compressed timelines where directional insights delivered quickly outweigh comprehensive studies delivered late. Our users—military operators, security engineers, and training developers—are technical experts who often know what they need but struggle to articulate it. You'll extract insights from these conversations and translate them into clarity for designers and product teams. If you are someone who sees opportunity in ambiguity, knows when "good enough to decide" beats "perfect but late," and can operate effectively without extensive structure or oversight, you’ll thrive in this role and the way we work.

Requirements

5-10+ years of experience in UX Research, preferably serving deeply technical audiences of enterprise software products.
Energized by driving results through ambiguity and creating new structures when needed
Track record delivering impactful research in fast-paced product environments
Portfolio showing research that influenced product decisions, including examples with tight timelines or ambiguous starting points
Experience with highly technical user populations
Effective communication skills—verbal, written, visual—tailored to audience needs
Comfortable leveraging AI tools for research efficiency
Experience with formal and lightweight methods, with judgment about when each is appropriate
Enterprise software experience
Knows when 70% confidence is enough to move forward
Self-directed—identifies research opportunities and drives initiatives
Focuses on producing insights that inform decisions, not just research artifacts
Extracts meaningful insights from technical users and translates them for designers and product teams
Builds relationships across teams and communicates effectively at varying technical depths
Has deep methodological expertise with strong judgment about which approach fits the constraint

Nice To Haves

Background in cybersecurity, defense, or technical domains
Experience with military, government, or security practitioner users
Advanced degree in HCI, psychology, or related field

Responsibilities

Identify and scope research initiatives that address critical knowledge gaps and inform product strategy
Execute lean research at the pace of product development, balancing rigor with pragmatism
Work with technical user populations to extract insights they struggle to articulate
Translate findings into actionable insights tailored to your audience and timeline
Build research credibility by consistently delivering insights that change outcomes
Use whatever methods get you to useful insights efficiently—formal studies when needed, lightweight approaches when speed matters
Develop metrics that track usability improvements and demonstrate research impact

Benefits

Compensation. Base salary range: $130,000-185,000, reflecting our confidence in your expertise and impact, with the opportunity for annual bonuses tied to company performance and individual contributions.
Health & Wellness. Comprehensive medical, dental, and vision benefits, plus savings plans—coverage starts on day one!
Mental Health Support. Access to company-paid counseling, coaching, and resources for you and your family through Spring Health.
Financial Well-Being. Plan for your future with a 401(k)-retirement savings plan featuring a company match.
Flexible Time Off. Take the time you need with unlimited vacation and dedicated health & wellness days. SimSpace provides flexible solutions to meet the diverse work-life needs of team members.
Parental Leave. Paid leave plans to support you and your loved ones during life’s most important moments.
Ownership Opportunities: Equity stock options at hire, with annual performance-based grants—become an invested stakeholder in our shared success.
Referral Rewards: Earn $1,500–$3,500 for every qualified hire through our employee referral program.
Peloton Interactive Wellness Program: Full- and partial- subsidized membership plans and equipment discounts to help you reach your personalized fitness goals.
Continuous Learning: Access a LinkedIn Learning membership to prioritize your personal and professional development.
Social Connections: Monthly reimbursements for meaningful connections with teammates through our SocialSpace Community.
Extra Perks: Legal plan coverage, pet insurance, wellness reimbursements, and more to simplify life’s details.