Senior UX Researcher
About The Position
We're moving fast post-launch—and this is your chance to help shape the future of user research at Magna New Mobility. As a Senior UX Researcher, you’ll be one of the earliest members of the UX team and a key player in establishing how we learn, validate, and scale. Reporting to the Senior UX Designer, you’ll lead research efforts across the product lifecycle and help define the systems, practices, and principles that guide our user-centered culture. You’ll design and run high-impact studies, collaborate across design, product, and engineering, and bring deep user insight to the way we define and build robotic and digital experiences.
Requirements
- 5+ years of experience in UX, user research, or consumer insights—ideally with hardware and software products
- Strong skills in both qualitative and quantitative methods
- Experience with survey design, sampling strategy, and statistical techniques (e.g., cluster analysis, factor analysis)
- Proven ability to design lean, scrappy research in fast-moving, ambiguous environments
- Experience working on 0–1 products or entirely new product categories
- Comfort working with Figma
- Exceptional communication and storytelling skills; You know how to turn insight into action
- A collaborative, curious, and user-obsessed mindset
Nice To Haves
- Exposure to Agile workflows and working on product teams
- Experience using Jira and Confluence for collaboration
- Familiarity with Pendo for product analytics, in-app guidance, or NPS collection
- Experience or interest in working with AI-enhanced experiences or robotics is a plus
- Hands-on experience conducting research for hardware or integrated hardware-software products
Responsibilities
- Lead mixed methods UX and consumer insights research across the product lifecycle, including generative, formative, and evaluative studies
- Design and execute qualitative research using interviews, ethnographic observation, concept testing, and usability studies
- Conduct quantitative research (e.g., surveys, segmentation, MaxDiff, conjoint analysis) to inform positioning, targeting, and prioritization
- Synthesize insights into compelling, actionable findings that influence product direction
- Shape our internal research ops: tools, templates, documentation, and ethical best practices
- Collaborate with product managers, engineers, & designers to align research with product strategy
- Promote user empathy and champion the voice of the customer across disciplines
- Participate in product strategy workshops, design sprints, and concept validation sessions
- Help define how research informs AI and robotics-based product behavior
- Perform other responsibilities as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
